Transforming Spaces, One Floor at a Time
K2 Flooring is a professional family-run flooring specialist offering high-quality all-in-one flooring services to customers across Swanley, West Malling, and all the surrounding areas in Kent, Surrey, and South East London. With over 55 years of experience, our company has grown significantly, mirroring the rapid expansion of the home improvement market. Our services include Carpets, Luxury Vinyl Tiles, Contract Flooring, Bespoke Blinds, Amtico Flooring, Karndean Flooring, Wood & Laminate Flooring, and Moduleo Flooring.
Our company's expansion is attributable to its well-deserved reputation for service excellence, coupled with the growing amount of contract work it is now managing, within the commercial sector. Catering for a diverse range of businesses, recent commercial flooring projects have been successfully completed for St George (South London) Ltd, United House Construction, The Goldsmith Group, J C G Construction Ltd, Birchwood Park Golf Club, and Mowlem.
Our History
Since our formation by Frederick Kemp in 1961, Kevin Karpets has grown significantly, mirroring the rapid expansion of the home improvement market. As a consequence, the company changed its name and undertook a corporate re-branding exercise to reflect, more accurately, the growing stature of the business. The company became K2 Flooring; a token acknowledgement to its double 'K' heritage. The use of Flooring in the title also encompasses the wider offer of a choice of materials including real wood and laminates, Amtico and Karndean, rather than merely the supply and fitting of carpets.
Our Services
At K2 Flooring, we offer a wide range of services to cater to every customer's need. Our services include:
- Carpets: We offer a vast range of carpets from top manufacturers, ensuring that our customers have the best options to choose from.
- Luxury Vinyl Tiles: Our luxury vinyl tiles are durable, easy to clean, and come in a variety of designs and patterns.
- Contract Flooring: We cater to the commercial sector, providing top-quality flooring solutions for businesses of all sizes.
- Bespoke Blinds: Our bespoke blinds are custom-made to fit your windows perfectly, providing the perfect solution for your home or office.
- Amtico Flooring: Our Amtico flooring is designed to provide a luxurious and durable flooring solution.
- Karndean Flooring: Our Karndean flooring is designed to provide a high-quality, low-maintenance flooring solution.
- Wood & Laminate Flooring: Our wood and laminate flooring is designed to provide a stylish and durable flooring solution.
- Moduleo Flooring: Our Moduleo flooring is designed to provide a high-quality, low-maintenance flooring solution.
Our Commitment to Excellence
We are committed to providing the highest standards of retailing, qualified to offer expert advice on measuring and estimating, product suitability and selection, underlay and fitting, and to provide the highest standards of installation. Our showrooms are equipped with a full range of quality products, and our friendly team is always on hand to answer any questions you may have.
Overall Experience
The majority of reviewers have had a negative experience with this company, citing issues with the quality of the products and poor installation services.
Quality of Products
One reviewer was disappointed with the quality of the carpet, which was supposed to be pure wool but started malfunctioning after just five years. The vinyl flooring installed in the bathrooms also failed to meet expectations, pulling away from the edges and requiring replacement.
Installation Services
The installation process was described as "horrendous" by one reviewer, who found a join in the middle of a landing due to the company's attempt to save costs. The same reviewer also noted that the installation team did not clean up after themselves and charged extra for removing off-cuts.
Customer Service
Some reviewers have reported difficulties in dealing with the company, with one stating that they had to withhold payment to force the company to correct issues. Another reviewer described the company as "unprofessional and unpleasant to deal with".
Positive Experiences
On a more positive note, one reviewer praised the manager, Nick, and the variety of flooring options available at the West Malling shop.
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