Investing in the future, one pipe at a time.
Richardson and Rothwell is a well-established plumbing and heating business that has been serving the community for over 20 years. With a combined plumbing experience of over 40 years, our directors and team have built a strong reputation for expertise and integrity. Our new owner, Mark, who has been with the company since its inception, continues to uphold these values and strives to provide outstanding service.
Our Services
As specialised plumbers, we offer a comprehensive range of plumbing and heating services, including boiler services, general maintenance, heating, and bathroom installations. We pride ourselves on our unparalleled standards of workmanship, reliability, and high levels of customer care. Our services include:
- Boiler services and changes
- Unvented cylinder servicing
- Landlord Certificates
- Bathroom suites
- Ground source heat pumps
- Air Source heat pumps
- Underfloor heating
- Full heating systems installed
New Build Plumbing Services
We have extensive experience working on large and small new build developments, having worked with many of the large national house builders, as well as numerous small private new builds. Our competitive pricing, health and safety compliance, and high standards of workmanship make us a reliable and trusted partner for new build plumbing services.
Domestic Plumbing Services
We offer a full plumbing and heating service to domestic customers, with much of our work in new build homes. Our high standards of workmanship ensure that we always finish to the highest standard, and our services include gas and oil boiler servicing, unvented cylinder servicing, bathroom suites, and full heating systems installed.
Investing in the Future
At Richardson and Rothwell, we believe in supporting the future generation and bringing new people into the industry. We currently support a number of apprentices enrolled with the Colchester Institute, where they will achieve NVQ Level 3, Gas safe registration, BPEC Unvented cylinders, and Water regulations. We heavily support our apprentices through their apprenticeship, and we are proud that most stay within the company once their apprenticeship is complete.
Our Commitment to Quality
We are Gas Safe registered members and are committed to providing our customers with the highest standards of workmanship, reliability, and customer care. Our team of experienced plumbers and heating engineers are fully qualified and trained to the latest industry standards, ensuring that we can provide our customers with the best possible service.
Summary of Reviews
Positive Comments
The positive comments highlight the excellent service provided by the plumbers, with several mentions of prompt arrivals, politeness, and effective problem-solving. The customers appreciate the professionalism and friendliness of the staff, leading to high satisfaction with the services.
Negative Comments
The negative comments mainly focus on issues with communication, delayed responses, and inconsistent service quality. Some customers felt dismissed or not taken seriously, leading to frustration and dissatisfaction.
Be the first to review Richardson & Rothwell Plumbing & Heating Contractors.
Write a Review
