Your Moving experience is Key to us
At Smartmove, we are committed to delivering exceptional customer service and providing a comprehensive range of property services to our clients. Our team of property experts has extensive experience in the industry, and we have a proven track record of success in property development, letting, and management. Our core values are based on transparency, innovation, communication, and simplicity, ensuring that our clients receive a tailored and personalized service.
Our Team
Our team is comprised of experienced professionals, including our directors, Bimal Barchha and Sanjay Patel, who have a strong background in property investment and development. Our office manager, Joanne Rogers, has over 10 years of experience in the lettings and property management sector, while our lettings administrators, Lucy Slaughter and Molly Langton, have a passion for the industry and are dedicated to providing excellent customer service. Our trainee lettings administrator, Alliyah Feldon, is eager to learn and grow with our company.
Our Core Values
Our core values are designed to ensure that our clients receive the best possible service. These values are:
- Transparency: We believe in being open and honest with our clients, ensuring that they are informed every step of the way.
- Innovation: We strive to deliver innovative solutions to our clients, ensuring that they receive a quality service that meets their needs.
- Communication: We value effective communication with our clients, providing real-time updates and regular progress reports.
- Simplicity: We aim to simplify the property process for our clients, providing a dedicated relationship manager to guide them through every step.
Our Accreditations & Memberships
We are proud to be a member of the Association of Letting Agents (ARLA) and registered with The Property Ombudsman (TPO), ensuring that our clients can have peace of mind knowing that we adhere to industry regulations and best practices.
Our Services
Our comprehensive range of services includes:
- Property Development: We offer property development services, including refurbishment and renovation.
- Letting: We provide a Let Only service, where we manage the let of your property and handle all administrative tasks.
- Management: Our comprehensive property management service includes rent collection, property inspections, and maintenance coordination.
- Sales: We offer a sales service, helping you to sell your property quickly and efficiently.
Why Choose Smartmove?
At Smartmove, we understand the importance of finding the right property services. Our team of experts is dedicated to providing a personalized and tailored service to our clients. We strive to deliver exceptional customer service, ensuring that our clients receive the best possible outcome. Whether you're looking to let, sell, or purchase a property, we are here to guide you every step of the way.
Excellent Customer Service
The reviews of SmartMove estate agency are overwhelmingly positive, with all reviewers awarding 5-star ratings. The team at SmartMove, led by Lucy, Molly, and Alliyah, have been praised for their exceptional customer service, professionalism, and efficiency throughout the entire process of renting or selling a property.
Staff Performance
The staff at SmartMove have been commended for their friendly, helpful, and supportive nature. Reviewers have appreciated the prompt responses to their questions and concerns, as well as the team's willingness to go the extra mile to ensure a smooth transition into a new property.
Process Efficiency
The reviewers have praised the streamlined process of renting or selling a property with SmartMove. From booking viewings to referencing and contract setup, the process has been described as quick, easy, and smooth.
Recommendations
Many reviewers have expressed their gratitude and recommmended SmartMove to others, citing their excellent customer service, professionalism, and efficiency.
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