At Rex Gooding, we pride ourselves on being a family-run property specialists with a friendly and approachable team. We are passionate about everything we do, and keeping our team and clients happy is our top priority. Our mission is to provide a seamless, stress-free journey for all our clients, whether they are buying, selling, letting, or renting a property.
Our Services
We offer a comprehensive range of services to cater to all your property needs. Whether you are looking to buy or sell a property, let or rent one, we have got you covered. Our services include property valuations, mortgage advice, solicitors' services, and surveying services. We also provide a range of tools and resources, such as a mortgage repayment calculator, stamp duty calculator, and rental yield calculator, to help you make informed decisions.
Our team of experts is dedicated to providing exceptional customer service, and we pride ourselves on our proactive approach to matching the right people with the right properties. We understand the importance of timing in the property market, and we will give you an early heads up on new properties the moment they are listed on major property portals.
Our Values
At Rex Gooding, we are committed to supporting our local community and are passionate about our region's success. We support local fundraising and projects and believe in giving back to the community that has supported us. We are also eco-friendly, and our trusted company bikes demonstrate our clean air credentials and our fun, friendly approach to all things property.
Meet the Team
Our team is made up of experienced and knowledgeable professionals who are dedicated to providing exceptional customer service. We are a family business, and we pride ourselves on our friendly and approachable team. Meet our team and get to know us better.
What Our Clients Say
Don't just take our word for it. Our clients have rave reviews about our services. We are proud to have won several awards, including the Best Estate Agents Guide Award for several years running, independently judged on marketing and customer service, and supported by Rightmove.
Professionalism and Communication
Rex Gooding has received praise for its exceptional professionalism and dedication in managing rental properties. Emma and James, in particular, have been commended for their prompt communication, attention to detail, and ability to address any issues promptly. This has resulted in a smooth and efficient renting process.
Disappointments and Unacceptable Service
On the other hand, several reviewers have expressed disappointment with the agency's service. Aisha Meryem Givemeraki was unhappy with the viewing experience, feeling pressured to sign an application without having her questions answered. Usama Asgher had a terrible experience, citing unprofessional behavior and wasting his time with unnecessary procedures. Pippa Blake was unhappy with the maintenance of the property, citing damp and disrepair issues that were not addressed.
Disorganization and Lack of Follow-through
Some reviewers have criticized the agency's disorganization and lack of follow-through. Pippa Blake felt that her emails were ignored, and it took legal action to resolve her deposit issue. A similar experience was reported by Usama Asgher, who felt that the agency was unprofessional and did not care about its clients' time and efforts.
Positive Experiences
George Harris and Harry Harvey have had positive experiences with the agency, praising the professionalism and efficiency of the staff. George commended Jemmima for addressing issues promptly, while Harry praised Esme for her helpfulness and efficiency.
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