Welcome to Zed One, a distinguished provider of IT support, services, and solutions for businesses. We are committed to delivering award-winning support, no matter the time or place, to help you harness the power of technology and achieve your IT goals. Our offerings encompass Monthly Managed IT Support, Cyber Security Services, Backup & Disaster Recovery, and Fast UK Hosting, all tailored to suit your specific business needs and budget.
IT Support Services
Zed One's IT Department is a fully managed, scalable solution that caters to both your present and future needs. By opting for our Fully Managed IT Support, you'll receive all the benefits of an in-house IT department at a fraction of the cost. Each of our IT Department Plans is supervised by a dedicated Technical Account Manager, who will provide ongoing IT Manager support, project planning, and advice to help you reduce risk, achieve your IT goals, and maximise your technology investments.
If you already have an in-house IT support team, our Co-managed IT Support is designed to work seamlessly alongside your internal IT department, providing extra IT support to your business when you need it. You maintain control over how we integrate with your business.
Our Pay per User IT Support offers a fresh, flexible approach to IT Support. With a simple, fixed price per user, you can scale up or down as needed. This model allows you to only pay for supporting your staff, not your devices, offering simple and flexible budgeting. Comprehensive IT Support is available from just 25 per user.
Cyber Security Services
Zed Protect, our Cyber Security Services, defends your entire network against ransomware, real-time attacks, and zero-day viruses. We prioritise the safety of your business, ensuring that your data remains secure and uncompromised.
IT Solutions
At Zed One, we empower small and medium-sized organisations to enjoy the benefits of technology that are usually only available to larger organisations. Our IT services and support for business are customised to meet your unique needs and budget. Our expertise lies in understanding your business, so we can provide IT solutions that will drive your success.
Why Choose Zed One?
Zed One is the trusted IT partner and primary IT support provider to a diverse range of businesses across numerous sectors. Clients appreciate our commitment to trust, respect, integrity, and delivery, as we measure ourselves against these core values to ensure the best service possible.
Customer Feedback Summary
Overall Experience
The overall experience of customers with Zed One has been positive, with most customers rating the service as 5 stars. The customers appreciate the professionalism, knowledge, and friendly service provided by the team at Zed One.
Praise for the Support Team
The support team at Zed One has received significant praise for their helpfulness, patience, and ability to explain technical issues in a manner that is easy to understand. Customers appreciate the team's prompt response to queries and the painless process of on-site work.
Technical Expertise
The technical expertise of the Zed One team has been highlighted as a key strength. Customers appreciate the team's ability to quickly diagnose and fix issues, as well as their knowledge of bespoke systems and ability to work with third-party providers.
Areas for Improvement
While the overall feedback is positive, there are no specific areas mentioned for improvement.
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