Excellence in Cleaning, Excellence in Service
At Albany Cleaning Solutions, we are a dedicated and professional team of cleaning experts based in Cardiff, Newport, Swansea, and Bristol. Our aim is to exceed our customers' expectations as the quality leader in providing commercial cleaning services in the area. With a customer-focused and customer-driven approach, we strive to be our customers' best supplier. Our hassle-free service is built on trust, and we are confident that given the opportunity, we have the resources, skills, experience, and competitive attitude to provide you with a fresh approach for all your office and commercial cleaning requirements.
Our Services
We offer a range of commercial cleaning services tailored to meet the unique needs of our clients. Our services include office cleaning, surgery cleaning, school cleaning, car showroom cleaning, communal area cleaning, carpet cleaning, window cleaning, retail cleaning, and COVID-19 cleaning. We understand the importance of maintaining a clean and hygienic environment, and our team of experienced and trained cleaners are dedicated to providing exceptional quality cleaning services.
Our Promise
At Albany Cleaning Solutions, we pledge to deliver exceptional quality cleaning services at the best prices. We promise to complete every job, every time, to exacting standards. Our commitment to excellence is unwavering, and we strive to be the most trusted and respected cleaning services provider in the region.
Our History
Founded in 2003 by Karen and Michael Tucker, Albany Cleaning Solutions has grown to become a trusted partner, delivering exceptional quality cleaning services to businesses, organisations, shops, schools, and GP surgeries across South Wales and the Southwest. Today, we employ over 200 cleaners and manage over 150 client sites.
Why Choose Us?
With years of contract cleaning experience, we are experts in our field, providing detailed solutions for cleaning using highly trained members of staff. We employ 200 cleaners throughout South Wales and the South West and manage over 150 client sites. We are a fast-growing organisation with a reputation for delivering client satisfaction. We have a passionate attitude to service excellence, staff development, and retention, as well as being flexible in our service delivery.
Work Experience and Management
Reviews suggest that working for Albany can be a frustrating experience, with one reviewer stating that the company does not appreciate the work done by its employees. There are allegations of favoritism, with some staff members being treated more favorably than others. One reviewer had a poor experience with their manager, Michelle, who would change her demeanor from day to day.
Payment and Resources
One reviewer expressed dissatisfaction with the company's payment practices, stating that they were made to feel like they owed the company money. Additionally, Albany allegedly failed to provide necessary resources, such as uniforms, forcing employees to use their own vehicles and wash their own clothes.
Exceptional Service
On a more positive note, Anthony from Albany received high praise for his exceptional service in cleaning a property after a bad tenant. This reviewer would highly recommend Albany's services.
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