At MacDonald Group, we pride ourselves on being one of Scotland's largest independent insurance broking businesses, with a rich history dating back to 1978. We have been dedicated to helping our clients safeguard their futures, both personally and professionally, for over 40 years. Our mission is to provide bespoke insurance solutions that cater to the unique needs of our clients, ensuring they are protected from various risks and uncertainties.
Our Approach
Our highly skilled staff, spread across six branches, possess expert local knowledge of various business sectors, enabling us to understand the intricacies of each industry. We provide a comprehensive assessment of your business risks, tailoring a solution that safeguards your valuable assets. Our pro-active claims management approach ensures a seamless claims process, with experienced Claims Handlers dedicated to providing a personalized service.
Our Services
We offer a wide range of insurance solutions, including Business Insurance, Agricultural Insurance, Liability Insurance, Property Insurance, Construction Trades Insurance, Hotel & Leisure Insurance, Professional Indemnity Insurance, Manufacturing Insurance, Fleet & Haulage Insurance, Retail and Offices Insurance, Wholesale Insurance, Restaurants & Pubs Insurance, and Taxi Insurance. Additionally, we provide Personal Insurance solutions, such as Home Insurance, High Net Worth Home Insurance, Motor Insurance, Travel Insurance, and Learner and Young Drivers Insurance.
Our Expertise
Our markets are diverse and varied, allowing us to place risks via our standard insurer panel or with an underwriter through our alternative, more specialized insurance channels. We have an active connection with the Lloyds market, engaging in regular dialogue with specialist Lloyds Underwriters for more complex commercial cases. Our expertise lies in providing tailored insurance solutions that cater to the unique needs of our clients.
Mission Statement
At MacDonald Group, our mission is to provide high-quality, personalized insurance solutions that safeguard the futures of our clients, both personally and professionally.
Claim Service
Our dedicated Claims Service team is committed to providing a pro-active and personalized service, ensuring a seamless claims process for our clients.
Loss Resolution
Our Loss Resolution team works tirelessly to ensure that our clients receive fair and prompt settlements, ensuring minimal disruption to their businesses and personal lives.
News & Contact
Stay up-to-date with the latest news and updates from MacDonald Group. Contact us to learn more about our services and to start a conversation.
Overall Satisfaction
The reviews suggest that customers are extremely satisfied with the service provided, with all reviewers giving 5-star ratings.
Ease of Dealing
Reviewers praised the ease of dealing with the company, with one reviewer stating that they got their insurance sorted "very easily".
Cost-Effectiveness
One reviewer mentioned that the company was able to beat their old provider's renewal cost, indicating that the company offers competitive pricing.
Staff Service
The staff were singled out for praise, with one reviewer describing them as "super helpful girls" and stating that it's a "pleasure to take your insurance needs to them".
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