Service & Quality for 78 years
A heritage of quality and service since 1945
FR Scott LTD has been a cornerstone of the Hull community for over 75 years. Founded by Fred Scott, the company has proudly served local businesses and residents with the highest quality ironmongery, fastenings, tools, and safety equipment. Now led by Jonathan Scott, we continue to uphold our founder's legacy of exceptional service and unwavering quality.
Delivering tailored solutions for diverse needs
Recognizing that no two businesses are alike, we tailor our services to meet the unique needs of each client. Our experienced team works closely with you to understand your specific requirements and provide targeted solutions.
Comprehensive product range
From essential fastenings and fixings to a comprehensive range of ironmongery, tools, safety wear, and channel systems, we offer a vast array of quality products to meet any project's needs. We also supply sealants, adhesives, and a variety of specialist products to meet diverse industrial and commercial applications.
Expertise and support at your fingertips
Our team of qualified professionals is dedicated to delivering exceptional customer service. We offer expert advice on product selection, project planning, and efficient procurement processes. We also provide additional services such as kitting, bundling, and on-site delivery for your convenience.
Quality you can trust
We are fully certified to ISO 9001:2015 standards, ensuring the highest quality standards in our products and services. Our commitment to quality is evident in our extensive industry experience, unwavering attention to detail, and focus on customer satisfaction.
Partner with FR Scott LTD for
- Unparalleled service: Responsive support, personalized solutions, and expert advice.
- Exceptional quality: Trusted products and meticulous attention to detail.
- Extensive range: Wide selection of quality products to meet diverse needs.
- Competitive pricing: Affordable solutions tailored to your budget.
Get in touch today and discover the difference that FR Scott LTD can make for your business!
Praise for Customer Service
Many reviewers have praised the excellent customer service provided by F R Scott Ltd. Staff are described as knowledgeable, friendly, and helpful, always willing to go the extra mile to assist customers. Several reviewers mention that staff are very knowledgeable about the products they sell, making it easy for customers to find what they need.
Comprehensive Range of Products
Reviewers rave about the vast range of products available at F R Scott Ltd, including nuts and bolts, tools, hardware, and consumables. Several reviewers mention that the store has an impressive selection of unusual sizes and threads, making it a go-to destination for customers seeking specific items.
Excellent Availability and Delivery
Some reviewers have praised the speed and efficiency of delivery, with one reviewer receiving a free gift and 10% off their next order. Several reviewers have also mentioned that items are readily available in-store, making it easy for customers to pick up what they need.
Mixed Experience with Online Ordering
One reviewer had a positive experience with online ordering, receiving the correct items quickly and efficiently. However, another reviewer had a negative experience with online ordering, receiving the wrong items and feeling disappointed.
Disappointing Customer Service Incident
Unfortunately, one reviewer had a negative experience with customer service, describing the counter staff as unhelpful and seeming discouraged by the arrival of another customer. This incident was an exception to the general excellent service provided by the store.
Conclusion
Overall, the majority of reviewers have praise for F R Scott Ltd, with many highlighting the excellent customer service, comprehensive range of products, and excellent availability and delivery. However, there was one negative experience with customer service that serves as a reminder that even excellent businesses can have the occasional mishap.
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