Your local pub, serving you with a smile
Power Tools Direct stands as a leading supplier of high-quality Power Tools, Hand Tools, and Safety Workwear to both commercial and personal customers. With extensive experience in the industry, we understand the unique needs of both professionals and DIY enthusiasts alike.
Our Expertise
Drawing on our strong relationships with leading manufacturers, we have access to an unparalleled range of top-branded tools and equipment. Our knowledgeable team meticulously selects each product based on its performance, durability, and value for money. We proudly offer:
Power Tools
- Cordless and corded power tools
- Impact drivers and drills
- Grinders and saws
- Orbital sanders and polishers
- Demolition and construction equipment
Hand Tools
- Screwdrivers and pliers
- Wrenches and sockets
- Levels and squares
- Clamps and pliers
- Specialty hand tools for various trades
Safety Workwear
- Protective clothing and footwear
- Safety goggles and gloves
- High-visibility jackets and reflective vests
- Safety helmets and masks
Customer-Focused Approach
At Power Tools Direct, we prioritize your satisfaction. Our dedicated customer service team is available to address your inquiries promptly and efficiently. We offer:
- Competitive pricing: We offer competitive prices on all our products and regularly run promotional offers.
- Express delivery: In most cases, we provide express delivery options to ensure you receive your tools quickly.
- Transparent shipping: We clearly communicate all shipping costs and estimated delivery times.
- Hassle-free returns: We offer a straightforward returns policy in case you are not completely satisfied with your purchase.
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Good Prices and Efficient Service
The company has been rated highly by customers such as Roy Goodier, Paul Towsey, Val Walsh, and Gary Platts, who were impressed with the good prices, efficient service, and prompt delivery.
Stock Issues and Communication Challenges
However, some customers such as Jason Spiller, Richard Manning, Christopher Milne, Jamie Moore, and Jack Adams experienced issues with stock availability, back orders, and communication. Some items were advertised as in stock when they were not, leading to disappointment and frustration.
Damaged Goods and Poor Customer Service
A few customers, including Sunny Nags, Sam Norton, and Rory Champion, had issues with damaged goods and poor customer service. They experienced delays, unhelpful staff, and difficulties in getting refunds or resolving their issues.
Overall, a Mix of Positive and Negative Feedback
While some customers have had positive experiences with the company, others have had negative experiences, highlighting areas for improvement such as stock management, communication, and customer service.
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