Our Reputation is Spotless
At City Carpets & Flooring, we pride ourselves on being the premier flooring experts in Chelmsford, Essex, with over 25 years of experience in providing top-quality flooring solutions and exceptional customer service. Our mission is to provide our customers with the best possible experience, from initial inspiration to final installation and post-installation cleaning. We understand that purchasing new flooring can be a daunting task, which is why we go above and beyond to ensure that our customers are completely satisfied with their purchases.
Our Services
Our team of experts is dedicated to providing the highest level of service, from room measuring and uplift and disposal to delivery and floor fitting. We offer a wide range of flooring options, including wood flooring, luxury vinyl tiles, rugs, laminate flooring, and carpets, all of which are sourced from top manufacturers and suppliers. Our team is knowledgeable and experienced, and we are always happy to answer any questions and provide expert advice. We offer free home visits and store appointments, during which our experts will bring our collection to your door and provide friendly, no-obligation advice.
Our Experts
Our flooring experts are available 6 days a week to discuss your requirements and provide guidance on selecting the perfect flooring type for your needs and budget. We take pride in our seamless and stress-free flooring services, from helping you choose the perfect flooring type to measuring your space and taking care of the professional installation. Our team knows how to lay it down better than anyone else, so you can sit back and relax while we do the heavy lifting.
Why Choose Us
At City Carpets & Flooring, we believe in offering the best possible experience to our customers. We understand that quality flooring is essential to the overall aesthetic and functionality of your home or business, which is why we only supply the finest quality products that boast durability and effortless style. As a respected, independent flooring company, you can be sure to obtain the best prices for flooring through competitive rates and special offers.
What Our Customers Say
Don't just take our word for it! Our customers rave about our exceptional customer service, brilliant quality products, and great end results. Nadir Ahmed, a satisfied customer, says, "I have been a customer of City Carpets and Flooring for years, and they have always provided excellent customer service, brilliant quality products, and great end results with their fitting." John O'Prey adds, "Could not be happier with their whole service. Pierre quickly measured up and followed by a prompt quotation which was 800 cheaper than the previous one."
Overall Experience
The majority of customers have reported an excellent experience with the company, praising the staff's politeness, helpfulness, and professionalism.
Quality of Products and Services
Customers are extremely satisfied with the quality of carpets and flooring products, with many praising the wide range of options available. The installation process has also received high praise, with fitters such as Glen, Richard, and Scott being mentioned by name for their excellent work.
Customer Service
The company's customer service has been hailed as exceptional, with staff members like Suzanne and Pierre providing valuable advice and guidance throughout the selection and installation process.
Efficiency and Timeliness
Many customers have praised the company's efficiency and timeliness, with installations being completed quickly and to a high standard.
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