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Heritage Park Hotel is a beautiful and modern venue that boasts elegance, comfort, and style throughout. Situated at the heart of the Rhondda Valleys, our hotel is a charming destination that offers affordable luxury with no compromise on style, comfort, and elegance. Each of our 43 en-suite bedrooms offers comfortable luxury, with gym facilities, function spaces, and a contemporary restaurant all on-site.

About Us

Heritage Park Hotel is a charming venue, beautifully nestled away at the heart of the Rhondda Valleys. Built on the site of the old Lewis Merthyr Colliery, an active working mine up until 1983, our hotel features many quaint characteristics in line with its interesting and historical industrial past. Adjacent to the Rhondda Heritage Park, our hotel offers easy accessibility to the South Wales mining museum, where epic tales of industry and community are told and unfolded through live talks, demonstrations, and collectable pieces lament with Welsh history.

Our Services

At Heritage Park Hotel, we offer a range of services to make your stay with us unforgettable. Our luxury accommodation is designed to provide comfort and style, with modern amenities and facilities to ensure a relaxing and enjoyable stay. Our restaurant, The Loft, serves exquisite cuisine, with a menu that features an array of inspired dishes, carefully crafted by our talented chefs. We also offer exclusive event spaces, perfect for weddings, conferences, and private functions, as well as a fully equipped gym for those who want to stay active during their stay.

Our wedding services are truly unforgettable, with our experienced team on hand to help plan and execute the perfect wedding celebration. We understand that every wedding is unique, and we strive to provide a personalized and tailored service to make your special day truly unforgettable. Our dedicated wedding coordinator will work closely with you to ensure that every detail is taken care of, from the ceremony to the reception, and beyond.

Our Restaurant and Bar

The Loft Restaurant is a culinary haven, where our talented chefs use only the freshest and locally sourced ingredients to create a menu that is both innovative and delicious. Our menu features a range of dishes, from classic favorites to more modern creations, all carefully crafted to showcase the best of Welsh cuisine. Our restaurant is open for breakfast, lunch, and dinner, and we also offer a range of drinks and snacks throughout the day.

Weddings and Events

At Heritage Park Hotel, we understand the importance of making your special day truly unforgettable. Our experienced team is on hand to help plan and execute the perfect wedding celebration, from the ceremony to the reception, and beyond. We offer a range of exclusive event spaces, perfect for weddings, conferences, and private functions, as well as a fully equipped gym for those who want to stay active during their stay.

Local Attractions

Heritage Park Hotel is perfectly situated for exploring South Wales and the many local attractions nearby. Our proximity to Cardiff, Swansea, and beyond makes us an ideal base for exploring the region, with excellent transport links and a range of local amenities on our doorstep. We are also adjacent to the Rhondda Heritage Park, which offers a fascinating glimpse into the region's rich industrial past.

Reviews
Positive: The hotel's convenient location, comfortable rooms, delicious food, and friendly staff have made it a positive experience for many guests.
Negative: However, some guests have reported issues with mouldy rooms, poor food quality, and disorganised service, which have negatively impacted their stays.

Accommodation and Location

The hotel has received praise for its convenient location, with easy access to local attractions and a quiet surrounding area. The rooms have been described as comfortable, clean, and well-maintained, with some mentioning the need for updating. A few guests mentioned issues with their rooms, including mould and damp problems.

Food and Drinks

The food at the hotel has received mixed reviews. Some guests praised the food, describing it as delicious and generous in portion size. Others were disappointed with their meals, citing issues with quality and variety. The hotel has been criticized for lacking vegan options on its main menu.

Service

The staff at the hotel have been praised for their friendliness and helpfulness. Some guests mentioned that the staff were apologetic and took concerns seriously. However, a few guests experienced poor service, including long wait times and forgotten orders.

Weddings and Events

The hotel has been praised for its beautiful wedding venues and atmosphere. Some guests mentioned that the hotel's renovation has improved its overall ambiance.

Negative Experiences

Some guests reported issues with their stays, including mouldy rooms, poor food quality, and disorganised service. A few guests were disappointed with the hotel's entertainment options and atmosphere.

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