Your Ideal Devon & Dorset Property Partner
At Fortnam Smith & Banwell, we pride ourselves on being the go-to property experts for East Devon, West Dorset, and the southwest coast. With over 40 years of experience, our team of friendly and knowledgeable professionals is dedicated to providing exceptional customer service and integrity in property sales and lettings.
Our Services
As a leading estate and letting agent, we offer a comprehensive range of services to cater to all your property needs. Whether you're looking to sell or let your property, our expert team will guide you through every step of the process. From residential and commercial property sales to holiday and short lets, block management, and landlord services, we have got you covered.
Our sales team is dedicated to achieving the best possible price for your property, while our lettings team works tirelessly to find the perfect tenant for your property. With our expertise in commercial property valuation, we can also help you make informed decisions about your business premises.
Our Values
At Fortnam Smith & Banwell, we're committed to raising standards in the property industry. We believe in providing a personalized service that's tailored to your specific needs and goals. Our team is dedicated to being proactive, professional, and friendly, ensuring that you receive the level of service you deserve.
We're proud to be selected by The Guild of Professional Estate Agents as their exclusive estate and letting agent for Seaton, Charmouth, and Lyme Regis. This recognition is a testament to our commitment to excellence and our passion for delivering exceptional customer service.
Our Team
Our team is made up of local experts who are passionate about the property industry. With extensive knowledge of the local market, we can provide you with valuable insights and expert advice to help you achieve your property goals. From our experienced sales and lettings teams to our dedicated customer service staff, we're here to help you every step of the way.
Get in Touch
If you're thinking of selling or letting your property, we'd love to hear from you. Get in touch with us today to learn more about our services and how we can help you achieve your property goals.
Overall Experience
The reviews paint a largely positive picture of Fortnum Smith & Banwell, with the majority of customers praising the professionalism, communication, and efficiency of the staff.
Staff and Service
Many reviewers praised the friendly and professional staff, particularly Tom, Jennie, and the Seaton branch team. They were commended for their excellent communication, local knowledge, and ability to make the buying and selling process seamless.
Efficiency and Results
Several reviewers mentioned that the property was marketed and sold quickly, with one reviewer receiving three offers within a week. The staff were also praised for their efficiency in keeping customers informed and updated throughout the process.
Negative Experiences
However, two reviewers had negative experiences, citing poor communication, unprofessionalism, and lack of responsiveness. One reviewer was left feeling frustrated and disrespected by Tom's tardiness and lack of apology.
Comparison to Other Estate Agents
One reviewer compared Fortnum Smith & Banwell favorably to other estate agents, praising their local knowledge and efficiency. However, another reviewer suggested that the service was not exceptional and that other estate agents, such as Purple Bricks, may be a better option.
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