Capture the essence of your story
At London PC Fix, we're dedicated to providing expert IT support and exceptional customer service to our valued clients in South West London. Our team of friendly and knowledgeable engineers understand that technology can be overwhelming, which is why we strive to provide a fresh and friendly approach to our comprehensive support for our residential and small business clients.
Our Story
Our journey began with a simple goal: to provide top-notch IT support that's both reliable and affordable. We've been in the industry for over 15 years, and our experience has taught us that it's not just about fixing computers, but about building relationships with our clients. Our team of experts is committed to providing exceptional service, ensuring that our clients receive the best possible support for their IT needs.
Our Services
At London PC Fix, we offer a wide range of IT services designed to cater to the unique needs of our clients. Our services include software support and computer repair, desktop PC and iMac repair, laptop and MacBook repairs and upgrades, slow and infected computer solutions, internet connectivity and security, data backup and recovery, office IT moves, structured cabling and networking, home automation, and multi-room audio video systems.
Our Mission
Our mission is to provide expert IT support that's both affordable and reliable. We understand that technology can be overwhelming, which is why we're committed to providing a personalized approach to our services. Our goal is to exceed our clients' expectations, providing solutions that meet their unique needs and helping them achieve their goals.
Our Values
At London PC Fix, we value our clients' trust and satisfaction above all else. We're committed to providing exceptional service, ensuring that our clients receive the best possible support for their IT needs. We believe in building long-term relationships with our clients, and we're dedicated to providing expert IT support that's both reliable and affordable.
Why Choose Us?
At London PC Fix, we're proud of our expertise, our friendly and professional engineers, and our commitment to providing exceptional IT support. We're fully insured, and we offer emergency call-out and 24/7 coverage. Our clients appreciate our competitive rates, excellent reviews, and our dedication to exceeding their expectations.
Summary of Reviews
Efficiency and Professionalism
The reviews praise Jaryd's efficiency and professionalism in resolving computer issues. Many customers appreciated his prompt responses, clear communication, and ability to diagnose and fix problems quickly. Several reviewers mentioned that Jaryd went above and beyond to ensure their issues were resolved satisfactorily.
Expertise and Problem-Solving
Jaryd's technical expertise and problem-solving skills were commended by several reviewers. He was able to recover files from broken hard drives, replace MacBook screens, and fix complex laptop issues. His ability to source rare parts and fix US version laptops was particularly impressive.
Customer Service
The reviews highlight Jaryd's excellent customer service skills. He was described as friendly, accommodating, and willing to go the extra mile to ensure customer satisfaction. Many reviewers appreciated his willingness to offer advice, provide regular updates, and respond promptly to queries.
Negative Experiences
Unfortunately, two reviewers had negative experiences with Jaryd. One reviewer was unhappy with the repair of a second-hand laptop, citing a warranty issue and unprofessional communication. Another reviewer was dissatisfied with the quality of materials used for a repair job, which resulted in further problems.
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