Welcome to Octagon Security, a family business with over 30 years of experience in providing exceptional customer care and total fire and security protection for both domestic and commercial properties. We understand the importance of feeling safe and secure in your own home or business, which is why we strive to offer tailored services that meet your individual needs. Our reputation for customer service, innovative ideas, and reliable security solutions make us a trusted and proven name in the industry.
Our Services
At Octagon Security, we offer a wide range of services to ensure the safety and security of your property. Our services include:
*Intruder Alarms*: Our intruder alarm systems are designed to provide maximum protection for your home or business. We offer a variety of options, including wired and wireless systems, pet-friendly sensors, and smart home integration. Our experienced team will work with you to design a system that meets your specific needs and budget.
*CCTV Systems*: Our CCTV systems offer expert 24/7 surveillance for your property. We offer a range of cameras, including IP, HD, and analog cameras, as well as remote monitoring options. Our systems are designed to provide clear, high-quality footage to help deter crime and provide evidence if needed.
*Fire Alarms*: Our fire alarm systems are NSI Gold Approved, ensuring that they meet the highest standards of safety and reliability. We offer a range of options, including conventional, addressable, and wireless systems, as well as fire alarm monitoring services.
*Access Control*: Our access control systems offer cost-effective solutions for managing access to your property. We offer a range of options, including proximity readers, keypads, and biometric systems. Our systems are designed to provide secure and convenient access for authorized personnel.
*Security Safes*: Our security safes offer reliable protection for your valuables. We offer a range of options, including fire-resistant safes, gun safes, and wall safes. Our experienced team will work with you to design a safe that meets your specific needs and budget.
*Gates and Barriers*: Our gates and barriers offer reliable protection for your property. We offer a range of options, including swing gates, sliding gates, and barriers. Our systems are designed to provide secure and convenient access for authorized personnel.
Our Process
From your first enquiry to the installation of your chosen system, our team at Octagon Security is committed to providing exceptional customer care and reliable security solutions. Here's what you can expect when you work with us:
*During your first enquiry*: We'll book in a free site survey with one of our experienced surveyors, whether you've visited us in-store or called our sales team.
*Security survey*: We'll visit you, carry out a full security review, and provide a tailored quote. Our quote will contain a full system specification and price for the systems we recommend.
*Installation date*: If you're happy with the quote, we'll get in touch to arrange an installation date. We'll allocate an engineer who will arrive promptly at the start of the day, ready to install your chosen system.
*Day of installation*: All systems are fitted with extreme attention to detail and care for your property. Before the system is handed over, our engineers will provide a full tutorial and answer any questions.
*Aftercare and support*: Post-installation, we offer an unrivalled aftercare service and maintenance package. This includes a technical helpdesk during office hours and on-call engineer out of office hours, available 365 days a year.
*Your first service visit*: One year on, we will contact you to book your first system service. An engineer will inspect the system and ensure it continues to function at its full potential.
Why Choose Octagon Security?
At Octagon Security, we prioritize the safety and security of our customers from day one. Our team of experienced surveyors and engineers are police-checked to provide peace of mind, and regularly undergo in-house training to ensure their knowledge is always up-to-date. We are proud to be authorised installers of AJAX Systems, which offer fast install times, simple expansions, and lasting reliability. Our state-of-the-art security systems are installed to NSI Gold standards, ensuring that they meet the highest standards of safety and reliability.
Contact us today to secure your property and experience the exceptional customer care that Octagon Security is known for.
Overview of Octagon Security Services
Octagon Security Services has received overwhelmingly positive reviews from its customers, with all reviewers giving the company a 5-star rating.
Professionalism and Customer Service
The company's professionalism and exceptional customer service have been consistently praised by customers. Reviewers have used phrases such as "extremely courteous, helpful and polite", "very professional, customer focused, and superb communication", and "super customer focused" to describe their interactions with Octagon's staff.
Efficient and Knowledgeable Engineers
The engineers who carried out the installations and services have also been commended for their efficiency and knowledge. Customers have mentioned that the engineers were "very knowledgeable and polite", and that they "hardly knew they were there".
Reliability and Trustworthiness
Customers have expressed their trust in Octagon Security Services, with one reviewer stating that they have been using the company for almost 20 years. Another reviewer mentioned that they would "recommend them to friends and family".
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