Celebrating life with dignity and compassion
The Tender Touch Independent Funeral Service is a family-run funeral directors based in Bexley, Gravesend, Lee, Plumstead, Orpington, and Rye. We understand the importance of providing a personal and compassionate service during a difficult time. Our family-run business has been serving the local community for over 20 years, and we take pride in our ability to tailor our services to meet the unique needs of each family.
As an independent funeral directors, we are not bound by the constraints of larger corporations. Instead, we are free to focus on providing a personalized and dignified service that honors the life of your loved one. We believe that every funeral should be a reflection of the person who has passed away, and we work closely with families to create a ceremony that is both meaningful and memorable.
Our History
Established in 1996, Willow Funeral Service has been providing funeral services to the local community for over 20 years. In 2008, we expanded our services to include The Tender Touch Funeral Service, which has enabled us to reach a wider audience and provide a more comprehensive range of funeral services. Today, we are proud to be one of the leading independent funeral directors in the region, known for our compassion, professionalism, and dedication to delivering exceptional service.
Our Services
We understand that every family is unique, and we believe that every funeral should be too. That's why we offer a range of services designed to meet the individual needs of each family. From traditional funerals to natural burials, cremations, and bespoke ceremonies, we can help you create a fitting tribute to your loved one. We also provide pre-paid funeral plans, repatriation services, and guidance on creating a personal memorial or keepsake.
Why Choose Us
At The Tender Touch Funeral Service, we are committed to delivering a personalized and compassionate service that exceeds your expectations. Our experienced team is dedicated to helping you navigate the funeral planning process with ease, providing guidance and support every step of the way. We believe that every funeral should be a celebration of life, and we work tirelessly to ensure that every detail is taken care of.
Our Mission
Our mission is to provide a personalized and compassionate funeral service that honors the life of your loved one. We strive to create a warm and welcoming environment that makes you feel at ease, and we are dedicated to providing exceptional service that exceeds your expectations. Whether you need guidance on pre-paid funeral plans, repatriation services, or simply need someone to talk to, we are here to support you every step of the way.
Overall Experience
The reviews highlight the exceptional service provided by Tender Touch Funeral Directors, with all reviewers praising the company's professionalism, compassion, and attention to detail.
Praise for Staff
The reviewers uniformly praised the staff, describing them as "lovely", "angels", and "exceptional". Particular mention was made of Rena, the celebrant Emma, and Deddie, who were all commended for their kindness, empathy, and professionalism.
Organisation and Communication
The reviewers appreciated the company's ability to alleviate stress and worry, with one reviewer stating that they "took all the stress away". The staff were also praised for their gentle reminders and clear communication.
Floral Arrangements
The florist used by Tender Touch Funeral Directors was also commended for providing "wonderful flowers" that were "fresh" and of "high quality".
Recommendation
All reviewers highly recommended Tender Touch Funeral Directors, with one reviewer stating that they would "100% recommend this service" and another thanking the company for making a difficult experience "so much easier".
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