Expert advice. Personal service. Local knowledge.
A Trusted Name in Property Across Ashford and Englefield Green
Aspen Estate Agents is a leading independent estate agent, serving the communities of Ashford and Englefield Green in Surrey since 1988. Founded on the principles of integrity, expertise, and exceptional client service, we have become known for our personalized approach to every transaction.
Experienced Professionals at Your Service
Our team of seasoned professionals boasts over 100 years of combined experience in the property market. We understand the complexities of the local area and are equipped to guide you through every step of your property journey, whether you're selling, buying, renting, or letting.
Dedicated to Your Needs
We prioritize understanding your unique needs and goals. Our dedicated team of experts is always available to offer guidance and tailored solutions, ensuring a seamless and stress-free experience. We provide:
For Sellers
- Market analysis and accurate valuations
- Comprehensive marketing strategies
- Premium listings and virtual tours
- Expert negotiation and sale process management
For Buyers
- Personalized property searches and market insights
- Competitive search tools and online alerts
- Experienced negotiation and offer guidance
- Seamless handover and completion processes
For Landlords
- Comprehensive tenant screening and referencing
- Effective property management solutions
- Detailed reporting and financial management
- Dedicated communication and personalized support
For Tenants
- Responsive maintenance and repair services
- Tenant communication and community engagement
- Comprehensive tenancy agreements and legal support
Get the Aspen Advantage
With Aspen Estate Agents, you benefit from:
- Independent and personalized service: We are not tied to any corporate chains, allowing us to focus solely on your needs.
- Industry-leading technology: Access to advanced online tools and marketing platforms.
- Clear and concise communication: We provide regular updates and transparent information throughout the process.
- Results-driven approach: We are committed to achieving the best possible outcome for every client.
Overview
The reviews for Aspen highlight a mix of positive and negative experiences. Some customers have praised the agency's service, staff, and communication, while others have described their experiences as terrible, with issues ranging from poor maintenance to unresponsive staff.
Positive Feedback
Several reviewers have commended the agency's staff, particularly Christina, for being helpful, efficient, and responsive to concerns. Gavin and his team were also praised for their help during the property purchase process. The agency's ability to communicate quickly and efficiently has been mentioned as a positive aspect.
Negative Feedback
On the other hand, several reviewers have expressed their disappointment and frustration with the agency's service. Haider Al-Seaidy's review describes a number of issues with the property, including a lack of cleaning, broken light fixtures, and bed bugs. Madalena Simoes' review highlights the agency's poor maintenance and communication, as well as unfair charges to her deposit. Elena Oliva Santana and Hana Nabizada's reviews both mention effective communication, but Jamie Mayland's review notes that the agency's service was not always available. Christoph Droste's review advises students to avoid renting with Aspen, citing poor service after signing the contract.
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