Salter Rex LLP is a renowned Chartered Surveyors and Estate Agents, with a rich history dating back to 1854. Our experienced team, with many years of local knowledge, provides a personal service to clients, catering to all their property needs under one roof. Our extensive expertise in the property market, combined with traditional customer service and the latest technology, has enabled us to maintain a pre-eminent position in North West London.
Our Services
We offer a comprehensive range of services, including Sales, Lettings, Commercial, Block Management, and Surveying. Our team of professionals is dedicated to providing exceptional customer service, ensuring that clients receive expert guidance and support throughout their property journey. Whether you're buying, selling, renting, or letting, we have the expertise and local knowledge to help you achieve your goals.
Our Sales department offers a personalized service, tailoring our approach to meet the unique needs of each client. Our experienced agents will guide you through every step of the process, from valuation to completion. We have an in-depth understanding of the local market, ensuring that our clients receive the best possible price for their property.
Lettings
Our Lettings department provides a comprehensive service, catering to landlords and tenants alike. We understand the importance of finding the perfect tenant or property, and our team works tirelessly to ensure that our clients' needs are met. From tenant referencing to property management, we offer a full range of services to facilitate a smooth and stress-free lettings experience.
Commercial
Our Commercial department specializes in the sale and acquisition of commercial properties, providing expert advice and guidance to clients. We have an in-depth understanding of the commercial market, enabling us to identify opportunities and negotiate the best possible deals.
Block Management
Our Block Management department offers a comprehensive service, catering to the needs of residential and commercial property owners. We provide expert advice and guidance on all aspects of block management, including service charge management, maintenance, and repairs.
Surveying
Our Surveying department offers a range of services, including property valuation, building surveys, and homebuyer reports. Our team of experienced surveyors provides expert advice and guidance, ensuring that clients make informed decisions about their property investments.
Why Choose Us
At Salter Rex LLP, we pride ourselves on our exceptional customer service, local knowledge, and extensive expertise. We are committed to providing a personalized service, tailored to meet the unique needs of each client. Our team is dedicated to achieving the best possible outcomes, ensuring that clients receive exceptional service and results.
Mixed Reviews for Estate Agents
The reviews for various estate agents are mixed, with some customers expressing high satisfaction and others severe discontent.
Positive Reviews
Several customers praises the professionalism, honesty, and helpfulness of their agents. Simon Grenville-Wood, for instance, gave 5 stars to Graham, the selling agent for a flat he purchased. Similarly, Bozkurt Aydinoglu commended Andy and Alan for their professionalism, honesty, and fairness, despite not renting the flat they showed him.
Negative Reviews
On the other hand, several customers have expressed extreme dissatisfaction with the services provided by Salter Rex, resulting in 1-star reviews from Farrah Cw, Adam King, Ventolina, and N. B. The common complaints include lack of professionalism, dishonesty, and poor communication. Farrah Cw went as far as to call the company "crooks" and advise others to "stay away." Adam King described the company as "the worst I have ever come across" and warned others to "avoid at all costs."
Neutral Review
Gul Ramani's 2-star review was more lukewarm, criticizing the company for slow service and dishonest advice, though she did not elaborate further.
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