Empowering Excellence, One Uniform at a Time
Baker & Son Schoolwear is a family-owned business that has been serving the educational community with high-quality schoolwear for over 96 years and four generations. We have built our reputation on providing a vast range of products, including school blazers, trousers, skirts, shirts, and sportswear, to schools and colleges in the UK. Our mission is to ensure that every student has access to affordable, comfortable, and durable school attire that meets the specific dress code requirements of their institution.
At Baker & Son Schoolwear, we understand the importance of wearing the correct uniform in promoting a sense of pride, identity, and belonging within a school community. We also appreciate the challenges that parents and carers face in sourcing high-quality, long-lasting schoolwear that fits well and represents excellent value for money. That's why we strive to offer a comprehensive range of products that cater to the needs of every student, from primary to secondary school levels, across our network of schools and colleges.
Our business has developed and evolved over the years, and we are proud to have established ourselves as a trusted supplier of school uniforms in the Telford area. We have a physical store situated in the heart of the town, where customers can browse our extensive range of products and receive expert advice and support from our trained staff. We also offer a convenient online shopping experience that allows parents and carers to order schoolwear from the comfort of their home or workplace.
Our Services
Baker & Son Schoolwear is not just a schoolwear shop; we pride ourselves on delivering a comprehensive range of services that make the process of buying school uniforms as easy and hassle-free as possible. Here's an overview of the services we provide:
- Product Selection: We offer a wide range of schoolwear products from leading brands, such as Trutex, Banner, and Synametrics, that meet the highest standards of quality, durability, and comfort. We cater to the needs of all students, regardless of their age, gender, or specific school requirements.
- Customised Garments: We provide customisation services that allow schools to brand their uniform with their school logo, colours, or unique designs. Our customisation options include embroidery, printing, and badging services, ensuring that every school's uniform is unique and reflective of its identity.
- Measurement Services: We offer a free measurement service for customers who visit our store. Our trained staff will measure students accurately and help them find the right size and fit of schoolwear, ensuring that every garment fits well and looks smart.
- Online Shopping: We provide a convenient online shopping experience that allows parents and carers to order schoolwear from the comfort of their home or workplace. Our website is user-friendly and easy to navigate, with clear product descriptions and images, making the shopping process quick and hassle-free.
- School Partnerships: We work closely with schools and colleges to develop bespoke uniform policies and solutions that fit their specific needs. We understand that every school has different uniform requirements, and that's why we offer a personalised approach to our partnerships, ensuring that every student's needs are met.
In conclusion, Baker & Son Schoolwear is a trusted supplier of high-quality school uniforms in the Telford area, providing a comprehensive range of services that cater to the needs of schools, parents, and students. We are committed to delivering excellent customer service, competitive pricing, and flexible solutions that make buying schoolwear a stress-free experience. We look forward to continuing to serve the Telford community and beyond for many years to come.
Quality Concerns
Many reviewers have expressed disappointment with the quality of the school jumpers, stating that they become bobbly and fade after washing. Some have also commented that the material used for the PE tops is cheap and thin, and the stitching is poor.
Customer Service
Several reviewers have reported poor customer service, including rude and disinterested staff, long queues, and difficulties with returns. Some have also mentioned that the staff are not always knowledgeable or helpful in terms of sizing and uniform requirements.
Deliveries and Shopping Experience
Some reviewers have had positive experiences with deliveries, reporting that orders are received promptly and efficiently. However, others have reported delays and issues with online transactions. Some reviewers have also found the physical store to be poorly laid out, with no prices displayed and lengthy queues.
Prices and Value
Many reviewers have commented on the high prices of the uniform items, particularly when compared to generic alternatives. Some have also expressed frustration with the lack of transparency around pricing and the feeling that they are being overcharged.
Returns and Ordering
A few reviewers have shared their experiences with returning faulty or incorrect items, stating that the company charges for returns even when the fault lies with the company. This has led to frustration and a sense of disappointment with the company's customer service.
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