Committed to Quality, Delivering Excellence
At Bailey's Heating Company, we pride ourselves on being a team of dedicated and highly skilled heating and boiler engineers, providing top-notch services to our valued customers across Bedfordshire and beyond. With a strong commitment to quality, we strive to deliver exceptional workmanship, reliability, and customer satisfaction. Our team of experts, led by directors Chris Bailey and Ann-Marie Fraser, combines years of industry experience with a passion for providing innovative and efficient heating solutions.
Our History
Bailey's Heating Company was established in 2010 by Chris Bailey, a highly experienced and trained heating engineer with a vision to provide exceptional services to the community. Over the years, the company has grown, and in 2015, it became a limited company, expanding its services to include gas maintenance contracts for the East Region with Stonewater Housing Association. Today, we are proud to be a trusted name in the industry, serving residential and commercial clients alike.
Our Services
At Bailey's Heating Company, we offer a comprehensive range of services designed to cater to your heating and boiler needs. Our expert engineers are equipped to handle heating installations, servicing, and repairs, as well as air source heat pumps and air conditioning solutions. Whether you're looking to upgrade your existing system, install a new one, or simply require routine maintenance, we've got you covered. Our team is dedicated to providing prompt, reliable, and cost-effective services that meet the highest standards of quality and safety.
Our Values
At the heart of our business lies a strong commitment to quality, customer satisfaction, and environmental sustainability. We believe in building long-lasting relationships with our clients, based on trust, reliability, and exceptional service. Our team is passionate about staying up-to-date with the latest industry developments, ensuring that our services are always innovative, efficient, and eco-friendly.
Meet the Team
Our team of directors, engineers, and support staff are dedicated professionals, each with their own unique skills and expertise. From our experienced Gas and Technical Manager, Matt Dixon, to our Scheduling Administrators, Sasha James and Marnie Rae Nicholls, every member of our team is committed to providing exceptional customer service and support.
Overview of Baileys Heating Company Ltd Reviews
Positive Experiences
The majority of reviewers have had excellent experiences with Baileys Heating Company Ltd, praising the company's professionalism, punctuality, and quality of work. The engineers, including Eric and James, were commended for their excellent work, friendliness, and helpfulness. The customer service team was also appreciated for their efficient booking process and friendly communication.
Areas of Strength
- Professionalism: Reviewers praised the company's professional approach, with engineers and customer service staff displaying a high level of expertise and courtesy.
- Punctuality: Many reviewers commented on the company's punctuality, with engineers arriving on time and completing work efficiently.
- Quality of Work: The quality of work was consistently high, with reviewers praising the standard of installations, repairs, and maintenance carried out by the company.
Negative Experiences
Unfortunately, not all reviews were positive. One reviewer had a poor experience, citing unprofessional behavior and a lack of care from the company.
Areas for Improvement
- Customer Service: One reviewer felt that the company's customer service was unprofessional and uncaring.
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