Transforming Your Roofing Experience, One Roof at a Time.
Welcome to Mastercraft Roofing, a well-established roofing company with over 20 years of experience in providing high-quality roofing services in East Sussex and Kent. Our reputation is built on quality workmanship, traditional skills, and excellent customer service. We take pride in our ability to restore period and listed buildings, bringing them back to life with our significant experience and expertise.
At Mastercraft Roofing, we understand the importance of a well-constructed roof that can withstand the test of time and the unpredictable weather conditions of East Sussex and Kent. Our team of experienced professionals uses industry-standard methods and high-quality materials to ensure that your roof is installed correctly and provides long-lasting protection for your home and family.
We have a wide range of materials and products available, including asphalt shingles, metal roofing systems, tile, wood shakes, slate shingles, and various other types of roofing products. Our team is knowledgeable about all local building regulations and understands how different materials react when exposed to different climactic conditions, ensuring that your roof is installed correctly according to planning and building regulations.
Our Services
At Mastercraft Roofing, we offer a variety of services to meet your roofing needs. Whether you need a new roof installation, repairs, or maintenance, our team of experienced professionals can help.
*Flat Roofing*: We specialise in flat roofing and offer new installation and repair services. Our team uses high-quality materials and techniques to ensure a long-lasting and reliable flat roof.
*Pitched Roofing*: We offer pitched roofing services for both new installations and repairs. Our team is experienced in working with various materials, including slate, tile, and wood shakes, ensuring a durable and attractive pitched roof.
*Leadwork*: We are specialists in leadwork and offer repair and installation services for lead flashing, gutters, and downpipes. Our team is experienced in working with lead and ensures a long-lasting and reliable leadwork installation.
*Guttering, Fascias & Soffits*: We offer guttering, fascias, and soffits installation and repair services. Our team uses high-quality materials and ensures a reliable and attractive guttering, fascias, and soffits installation.
*Chimney Repairs*: We offer chimney repair services, including repointing, flashing repair, and chimney pot replacement. Our team ensures a reliable and safe chimney repair.
*Velux Window Installations*: We offer Velux window installation services, ensuring natural light and ventilation in your home. Our team is experienced in installing Velux windows and ensures a reliable and attractive installation.
*Period and Heritage Buildings*: We specialise in the restoration of period and listed buildings, using our significant experience to bring these beautiful buildings back to life. East Sussex and Kent have a rich history of distinctive roofs, and we understand the importance of preserving these unique buildings.
Why Choose Mastercraft Roofing?
At Mastercraft Roofing, we guarantee that any work undertaken will be done to the highest standard of workmanship and customer care. We pride ourselves on building relationships with our customers through honest assessments and attention to detail. We are members of the "Confederation of Roofing Contractors" and "CheckaTrade", ensuring that our work meets the highest industry standards.
Our customers have praised us for our timeliness, tidiness, and pleasant demeanour. One customer said, "Mastercraft arrived on time, kept the area tidy while working and were very pleasant to have around. I was very pleased with the work when completed."
Choose Mastercraft Roofing for your roofing needs, and experience the highest standard of workmanship, traditional skills, and excellent customer service.
Communication Issues
Several reviewers have expressed dissatisfaction with the communication process. Paul Scothern reported having to chase the company for a quote and a timeline for the work, only to be met with unmet deadlines and eventually being told that the job was beyond their capabilities. Anders Nordhagen also had difficulty getting a quote, with the company failing to send someone to assess the job.
Positive Experiences
On the other hand, some reviewers had a positive experience with the company. E. Merryweather was impressed with the quality of work done after a recent storm caused damage to their chimney. The team was described as "great" and professional. Edward Stone and K. Knowles also praised the company's work, with Edward mentioning a "happy cheerful team" and K. Knowles noting the "hard and skilled work" that produced a "satisfactory job". Marc Kingman had a particularly glowing review, stating that the company was "fantastic" and that every aspect of the job was done to a high standard.
Conclusion
While there are some instances of poor communication, the majority of reviewers had a positive experience with Mastercraft Roofers. The company's attention to detail, professionalism, and quality of work were all praised by satisfied customers.
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