Trust us to keep you warm and safe all year round!
At Norwich Heating Engineer Ltd, we pride ourselves on being a reputable and trustworthy heating and plumbing service provider based in Norwich, Norfolk. As a Norfolk Trusted Trader and Which? Accredited installer, we strive to deliver exceptional quality and professionalism in all our services. Our team of fully qualified heating engineers, gas engineers, and plumbers are dedicated to providing unparalleled expertise and customer satisfaction.
Our Services
We offer a comprehensive range of services designed to cater to all your heating, gas, and plumbing needs. From routine maintenance and repairs to installations and upgrades, we have got you covered. Our services include heating engineer services, gas engineer services, boiler repair and installation, plumbing services, and more. Whether you need a simple repair or a complex installation, our team is equipped to handle it with precision and care.
Why Choose Us
What sets us apart from our competitors is our commitment to excellence, our passion for delivering exceptional customer service, and our dedication to building long-lasting relationships with our clients. We understand the importance of timely and efficient service, which is why we prioritize prompt attendance, transparent pricing, and guaranteed workmanship. Our team of experts is constantly updating their skills and knowledge to ensure that we stay at the forefront of the industry, providing you with the latest technologies and solutions.
Our Accreditations
We are proud to be accredited by industry-recognized bodies such as the Gas Safe Register and Which? Trusted Traders scheme. We are also a registered business on Norfolk Trusted Trader, a scheme endorsed by Norfolk County Council to ensure outstanding customer service and quality of work. Additionally, we are a Worcester Bosch accredited installer, able to offer an 8-10 year guarantee on parts and labour for all Worcester Bosch products.
Professionalism
The majority of reviewers praise Ollie and his team for their professional approach to their work. Many comment on their responsiveness, punctuality, and attention to detail. They praise their ability to explain complex technical information in an easy-to-understand manner and their willingness to go above and beyond to ensure customer satisfaction.
Work Quality
The reviewers consistently comment on the high standard of work done by Ollie and his team. They praise their ability to complete jobs efficiently and effectively, often exceeding customer expectations. Many mention that they were impressed by the team's expertise and knowledge in the field of heating and boiler installation.
Customer Service
Customer service is a key area where Ollie and his team excel. Reviewers praise their friendly and approachable nature, making them feel at ease and valued as customers. They also appreciate the team's willingness to listen to their needs and concerns, and their ability to provide tailored solutions.
Overall Experience
Many reviewers describe their overall experience with Ollie and his team as "positive" or "excellent." They praise the team's professionalism, work quality, and customer service, and express their satisfaction with the final result. Several reviewers state that they would highly recommend Ollie and his team to others.
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