Making Life Simpler, One Piece of Paper at a Time.
For over 130 years, Fidler & Pepper Lawyers has been a trusted legal advisor to individuals and families across the region. Based on strong values of integrity, empathy, and professionalism, we provide a comprehensive range of legal services with a personal touch.
Our Expertise
Our team of experienced lawyers and legal experts offer a comprehensive selection of services, covering all aspects of your legal needs. We proudly serve you in the following areas:
Property & Conveyancing
- Buying and selling your home with our seamless conveyancing process.
- Receive an Instant Conveyancing Quote and get moving with confidence.
Wills, Probate & Family
- Ensure your peace of mind with personalized wills, powers of attorney, and trusts.
- Get expert guidance on care fees, probate procedures, and end-of-life planning.
Our Values and Commitment
At Fidler & Pepper, we are driven by a strong commitment to:
- Accessibility: We prioritize communication and offer flexible appointment options to meet your needs.
- Transparency: We provide clear and understandable fee structures, ensuring budget clarity.
- Client-Centricity: We are dedicated to building lasting relationships and providing personalized attention.
Our Approach
We understand that navigating legal matters can be daunting. That's why we take a collaborative and supportive approach:
- We explain legal jargon in simple terms, ensuring you understand every step of the process.
- We prioritize communication and keep you updated regularly through our online client app.
- We partner with you to identify solutions that meet your unique needs and goals.
Why Choose Fidler & Pepper?
With a long-standing history and unwavering commitment to client satisfaction, Fidler & Pepper Lawyers is your trusted legal partner. We combine exceptional expertise with compassionate support, ensuring a seamless and streamlined legal experience.
Summary of Customer Reviews for Fidler & Pepper Solicitors
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Overall, Fidler & Pepper Solicitors have received mixed feedback from their clients. While some have had positive experiences, others have reported difficulties in communication and customer service.
Positive Feedback
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A number of clients have praised the firm for their efficient and professional service. Several clients mentioned the helpfulness of specific staff members, such as Ross, Justine, Felicity, and Emma, who provided excellent communication and guidance throughout the process. The use of the Fidler & Pepper app was also highlighted as a positive aspect, allowing clients to easily upload documents and stay updated on their case progress.
Negative Feedback
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However, some clients have expressed dissatisfaction with the firm's communication and customer service. A few mentioned that the reception staff were not very helpful and sometimes came across as blunt. There were also complaints about the time it took to receive responses to messages and the lack of personal touch in their service.
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