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At McCusker Ltd, we are a team of experienced and skilled professionals offering a range of plumbing and heating services to our clients in Newry and surrounding areas. With over 30 years of experience in the industry, our director, John McCusker, has built a reputation for being honest, hardworking, and helpful. Our team of qualified engineers and plumbers are dedicated to providing exceptional service, ensuring that our clients receive the best possible solutions for their plumbing and heating needs.
Our Services
We offer a comprehensive range of services, including oil and gas boiler servicing and repairs, plumbing maintenance, and boiler installations. Our team of Oftec and Gas Safe engineers are equipped to handle any plumbing or heating issue, from a dripping tap to a burst pipe. We provide gas or oil boiler certificates with every service, and our annual service reminder ensures that our clients are always up to date with their maintenance. Our boiler installation team has built a reputation for being professional, clean, and fast, having installed over 250 boilers annually.
Our Team
Our team is dedicated to providing exceptional customer care, with a focus on being respectful, knowledgeable, and honest. Our engineers are respectful of our clients' homes and belongings, ensuring that they leave the property in the same condition as when they arrived. We take pride in our work, and our clients' satisfaction is our top priority.
Our History
John McCusker, our director, has been in the plumbing business for over 30 years, having worked in various sectors from new build to bathroom suites, boiler servicing, repairs, and installations. He has built a reputation for being honest, hardworking, and helpful, and has worked tirelessly to build an exceptional team of engineers and plumbers.
Our Philosophy
At McCusker Ltd, we believe in providing affordable, high-quality plumbing and heating services to our clients. We pride ourselves on our speedy and professional service, and our commitment to exceptional customer care. We use the most modern and up-to-date technologies available, ensuring that our staff can monitor work from the first enquiry, and all our work is automatically logged on our clients' records.
Excellent Service and Reliability
The majority of reviewers praised the company's reliability, punctuality, and professionalism. They were impressed with the prompt response to their heating and boiler issues, with some even receiving same-day or next-day service. The engineers were described as professional, courteous, and skilled, resolving the problems efficiently and effectively.
Pricing and Value
Many reviewers praised the company's competitive pricing, stating that the costs were reasonable and provided excellent value for the quality of service received.
Positive Experiences
Several reviewers shared their positive experiences, highlighting the company's ability to quickly identify and fix problems, often resolving issues that other companies had failed to address. They appreciated the helpful approach, excellent communication, and after-care service provided by the company.
Negative Experience
One reviewer, Patrick Hughes, had a disappointing experience, citing a poor response to a leaky radiator installation, which caused damage to his property. He felt that the company did not take responsibility for the damage or communicate effectively to resolve the issue.
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