Looking after your dental care in Bury St Edmunds since 2002
Our Story
At Sycamore House Dental, we have been proudly serving the community of Bury St Edmunds since 2002. Our experienced dental team is dedicated to providing top-notch general and emergency dental care in our modern, well-equipped practice. Conveniently located in Northgate Business Park, our practice features on-site parking, level access, and is easily accessible from the town centre.
Our Philosophy
At Sycamore House Dental, we believe that good clinical care always places your individual health needs first. Our ethos is based on prevention and reducing the need for intervention whenever possible. We focus on providing personalized care that prioritizes your oral health and wellbeing. Our team of skilled dentists, hygienists, and support staff work together to ensure that you receive the highest standard of care in a friendly and professional environment.
Our Services
Our comprehensive range of services is designed to cater to your every dental need. From routine check-ups and cleanings to cosmetic procedures and emergency appointments, we've got you covered. Our services include:
- Preventive and Family Dentistry
- Dental Hygienists
- Emergency Appointments
- Clear Aligners
- Cosmetic Dentistry
- Finance options for your treatment
Our Team
Our team of experienced dentists, hygienists, and support staff are dedicated to providing you with exceptional care. We believe in ongoing training and education to stay up-to-date with the latest techniques and technologies. Our clinical team is committed to placing your individual health needs first and providing personalized care that prioritizes your oral health and wellbeing.
Our Commitment to You
At Sycamore House Dental, we are committed to providing you with the highest standard of care in a friendly and professional environment. We prioritize your health and wellbeing, and our team works together to ensure that you receive exceptional care that meets your individual needs.
General Impressions
The general impression of this dental practice is overwhelmingly positive. Many reviewers have expressed their gratitude and satisfaction with the care they received from the dentists, hygienists, and reception staff. The dentists, in particular, have been praised for their kindness, patience, and gentle approach, making even the most anxious patients feel at ease.
Staff and Service
The staff at Sycamore House Dental Practice are consistently described as friendly, helpful, and caring. The receptionists, including Rachel, are mentioned specifically for their warm welcome and empathetic nature. The dentists, including Nick Conway, Joanna, Rebecca, and Mr. Morillo, are praised for their professionalism, explanations, and gentle treatment.
Patient Experiences
Many reviewers have shared their positive experiences at the practice, including successful treatments, painless extractions, and helpful advice. Some have mentioned feeling nervous or anxious at first, but were quickly put at ease by the staff. A few reviewers have had emergency appointments and were impressed with the quick response and care they received.
Criticism and Negative Comments
A few reviewers have expressed disappointment and frustration with the practice. Some have experienced cancellations or difficulties with appointment scheduling, leading to criticism of the practice's organization and priorities. One reviewer felt that the practice was not patient-focused and another was unhappy with the handling of a missed appointment.
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