A broker that works for you! Trusted since 1997.
Impact Insurance Services (Bolton) Limited has been a trusted provider of bespoke insurance solutions for both commercial and private clients since 1997. Based in Bolton, our company is proud to serve clients from all over the country. We take great pride in our experienced members of staff who deal with enquiries, ensuring that our clients receive the cover that meets their needs at the right price.
Our Services
At Impact Insurance, we offer a wide range of insurance services to meet the needs of our clients. Our commercial insurance services include motor trade, commercial vehicle liabilities, HGV and haulage, motor fleet property specialist, and more. We understand the unique challenges that businesses face and tailor our insurance solutions accordingly.
For private clients, we offer a range of insurance services, including car insurance, home insurance, travel insurance, and temporary car/van insurance. We provide comprehensive coverage options for all your personal insurance needs.
Experienced Members of Staff
Our team of experienced members of staff is dedicated to providing exceptional customer service. We understand that the insurance industry can be complex and confusing, which is why we take the time to explain everything clearly and step-by-step. Our team is always available to answer any questions or concerns you may have, ensuring that you have peace of mind knowing that you are fully covered.
Excellent Customer Reviews
Our customers have consistently given us excellent reviews, praising our friendly and approachable staff, as well as our excellent coverage options. We pride ourselves on going the extra mile to help our customers, even going beyond our regular business hours to answer queries on our social media platforms.
Get a Quote Today
Getting a quote from Impact Insurance is easy. You can get a quote online, or you can call or come down and visit us instead. We understand that filling in forms may not be your thing, so we strive to make the process as simple as possible.
At Impact Insurance, we are committed to providing exceptional insurance services that meet the needs of our clients. Contact us today to find out how we can help you get the coverage you need at a price that fits your budget.
Customer Service
The company, Impact Insurance, has received both positive and negative reviews. Some customers have praised the company's customer service, stating that the team is professional, friendly, and helpful. They have also mentioned that the company is responsive, answering queries quickly and going the extra mile to ensure that customers find the right policy for their needs.
Disappointments
On the other hand, some customers have expressed frustration with the company's service. One customer mentioned that they did not receive a response to their insurance quote request, while another customer felt that the company ignored their requests for a quote update. A third customer had a poor experience with the company's claims handling, stating that they were not informed about a claim against them until a year after the incident.
Insurance Quotes
Some customers have praised the company's insurance quotes, stating that they were able to find competitive rates and helpful advice from the team. Others have mentioned that the quotes were too high or that they were unable to find a suitable quote.
Claims Handling
One customer mentioned that they had a poor experience with the company's claims handling, stating that the company was unhelpful and did not respond quickly to their queries.
Verdict
Overall, the company's customer service has received mixed reviews. While some customers have praised the company's helpful and professional service, others have expressed frustration with the company's handling of their insurance needs.
Be the first to review Impact Insurance.
Write a Review
