Who We Are
Bedford Street Motors is a family-run, state-of-the-art garage in Roath, Cardiff, with over 30 years of experience in the industry. We pride ourselves on being a highly respected garage in the area, with a deep-rooted commitment to maintaining our excellent reputation. Our team of qualified technicians is dedicated to providing a wide range of garage services, including MOTs, servicing, and repairs.
Our Services
As an independent garage, we offer a range of services to cater to the specific needs of our customers. Our services include:
- MOTs: We are an authorised MOT centre by the Driver and Vehicle Standards Agency (DVSA), and we offer Class IV MOTs for cars, three-wheeled vehicles, and other vehicles that meet the minimum safety and emissions standards.
- Servicing: We offer a wide range of servicing options, including full services, interim services, and oil changes. We also provide MOT inspections and air conditioning services to ensure your vehicle is in good working condition.
- Repairs and Maintenance: Our qualified technicians can perform a variety of repairs and maintenance tasks, including brake and clutch maintenance, air conditioning services, and diagnostics.
- Diagnostics: We use state-of-the-art diagnostic equipment to diagnose and repair issues with your vehicle.
- BMW and Mercedes Specialsits: We are specialists in servicing and repairing BMWs and Mercedes, with qualified technicians who have the expertise and knowledge to work on these high-performance vehicles.
Why Choose Us
At Bedford Street Motors, we pride ourselves on our commitment to providing excellent customer service, high-quality workmanship, and competitive pricing. We are DVSA-authorised, with experienced technicians who have years of experience in the industry. We are also committed to using state-of-the-art diagnostic equipment to ensure that we can diagnose and repair issues with your vehicle quickly and efficiently.
Our Mission
Our mission is to provide the best possible service to our customers, while also building long-term relationships with our customers. We believe in transparency, honesty, and open communication, and we are committed to providing the highest level of customer service.
Positive Experiences
The majority of reviewers had a positive experience at this garage, citing excellent service, quick turnaround times, and reliable work. They praised the garage for being friendly, polite, and professional, and many mentioned that they would highly recommend it to others.
Negative Experiences
However, a significant number of reviewers reported poor service, including instances of unprofessional behavior, lying about issues to profit from, and taking excessive time to complete work. Several reviewers mentioned that they were left with a worse vehicle than when they brought it in, and some were overcharged or quoted inaccurate prices.
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