At Andrew Kelly & Associates, we're a team of passionate and experienced estate agents with over 30 years of local knowledge. We pride ourselves on providing our clients with a comprehensive and personalized service that exceeds expectations. Whether you're buying, selling or renting, we're here to guide you through every step of the process with expertise and care.
Our Vision
Our vision is to be the most trusted and respected estate agency in the Rochdale area, known for our professionalism, integrity, and commitment to delivering exceptional customer service. We believe in building lasting relationships with our clients and providing them with the personalized attention and support they deserve.
Our Services
We offer a comprehensive range of services to meet all your property-related needs, including:
- Residential Sales: Whether you're selling your home or looking to move up, our experienced agents will guide you through every step of the process, from valuations and marketing strategies to negotiations and completion.
- Residential Lettings: Finding the right tenant for your property is our expertise. We manage the entire process, from tenant screening and referencing to rent collection and property maintenance.
- Auctions: Maximizing the value of your property with our targeted marketing and experienced auctioneering team.
- Mortgages & Insurance: We partner with leading lenders and insurers to provide you with competitive rates and personalized solutions.
- Financial Planning: Our team can assist you with financial planning services tailored to your individual needs.
- Energy Performance Certificates: We can help you obtain an EPC for your property quickly and efficiently.
- Conveyancing: Our experienced conveyancing team will handle the legal transfer of your property seamlessly and efficiently.
Our Values
Our core values guide everything we do:
- Integrity: We uphold the highest ethical standards and act with transparency and honesty in all our dealings.
- Client Focus: We prioritize client satisfaction and consistently strive to exceed expectations.
- Local Expertise: Our deep understanding of the local market ensures you get the best possible outcome.
- Communication: We maintain open and clear communication throughout the process, ensuring you are always informed and involved.
Get in Touch
We'd love to discuss your property needs and tailor our services to your unique situation. Contact us today to schedule a consultation or request a free property valuation.
Overall Experience
The majority of customers have had a positive experience with Andrew Kelly Estate Agents, praising the team's professionalism, communication, and support throughout the buying and selling process.
Staff Performance
Many customers have specifically mentioned the excellent service provided by individual staff members, including Andrew Kelly, Ann, Gill Davies, Sam, Carol, Jon, Mia, Rachel, Rebecca, and Kaye Jackson, who were all described as helpful, attentive, and reassuring.
Communication and Support
Customers have praised the team's communication skills, with many mentioning that they were kept informed throughout the process and that their queries were promptly addressed.
Buying and Selling Experience
Several customers have reported a smooth and stress-free buying and selling experience, with some highlighting the team's ability to solve problems and overcome obstacles.
Negative Experiences
However, a few customers have reported poor communication, lack of responsiveness, and frustrating experiences, with one customer citing rudeness and arrogance from a staff member.
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