A Family-Run Business with a Personal Touch
Kitchens by Choice is a family-run business based in South Manchester, offering a comprehensive range of kitchen and bathroom design, supply and installation services. We pride ourselves on providing a personal and tailored experience for every customer, from understanding your needs to delivering the perfect results.
Our Services
We offer a wide array of services to meet all your home improvement needs, including:
Complete Installations
- Design and planning
- Tiling, plumbing, electrics, and gas work
- Building work (minor and major)
- Decorating and finishing
Supply Only
- Detailed on-site survey
- Choice of doors and fixtures
- Delivery of materials to your home
Expertise Across Categories
- Kitchens: From cozy traditional layouts to modern and minimalist designs, we create kitchens that are both functional and aesthetically stunning.
- Bathrooms: We design and install luxurious bathrooms, featuring top-quality fixtures and materials.
- Appliances: We supply and install a wide range of kitchen and bathroom appliances, from everyday essentials to high-end models.
Quality and Attention to Detail
At Kitchens by Choice, we believe in meticulous attention to detail and use only the highest quality materials. We take pride in our workmanship and ensure that every project is completed to the highest standards.
Customer Satisfaction is Our Priority
We believe in building strong relationships with our customers. Our friendly and knowledgeable staff are always happy to answer your questions and guide you through the process. We take the time to understand your needs and preferences, and work with you to create a space that reflects your individuality.
Get in Touch Today
If you're looking for a professional and reliable kitchen and bathroom specialist in the Manchester area, get in touch with Kitchens by Choice today. We would love to discuss your project and provide you with a free, no-obligation consultation.
Staff Behavior and Attitude
There were several reviewers who had negative experiences with the staff at Kitchens by Choice. Some reviewers reported being shouted at, being told to "grow up", and being spoken to abruptly and ignorantly. One reviewer even reported being physically restrained by the owner.
Communication and Customer Service
Several reviewers had issues with the communication and customer service provided by Kitchens by Choice. Some reviewers reported being promised quotes that never arrived, being ignored after initial contact, and being left waiting for extended periods of time for repairs.
Quality of Work and Reliability
On the other hand, some reviewers had positive experiences with the quality of work and reliability of Kitchens by Choice. Some reviewers reported being very pleased with their new kitchens, bathrooms, and worktops, and praised the professionalism and workmanship of the staff.
Response to Criticism
One reviewer, Lynne Collins, responded to criticism by explaining that their company sometimes has issues with customers not returning calls and not following up on quotes. However, this response came across as somewhat defensive and dismissive of customers' concerns.
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