Protecting what matters most, today and tomorrow
At Peter Best Insurance Services, we're passionate about providing exceptional insurance services to our clients. As one of the UK's leading independent insurance brokers, we've built a reputation for excellence, offering a wide range of insurance products that cater to the diverse needs of our clients. Established in 1985, our company was founded by Peter and Marian Best, who shared a vision of providing top-notch insurance services to classic car owners. Over the years, we've expanded our services to include a broad spectrum of insurance products, including motor insurance, home insurance, commercial insurance, and more.
Our Services
We take pride in offering a comprehensive range of insurance products that cater to the unique needs of our clients. Our motor insurance services include car insurance, classic car insurance, motorcycle insurance, van insurance, and multi-vehicle insurance. We also provide home insurance, including high-value insurance and agreed-value insurance. Additionally, we offer commercial insurance products to businesses, as well as specialist insurance products for leisure travel, motorhomes, campervans, touring caravans, and horseboxes.
Our team of experienced insurance professionals is dedicated to providing exceptional service, expert advice, and tailored insurance solutions that meet the specific needs of our clients. We're committed to helping our clients find the right insurance policy that suits their budget and requirements.
Our Expertise
At Peter Best Insurance Services, we're specialists in classic car insurance, with over three decades of experience in providing bespoke insurance solutions to classic car owners. Our expertise extends to other areas of insurance, including motor insurance, home insurance, and commercial insurance. Our team is comprised of insurance enthusiasts who understand the importance of providing excellent cover, great service, and competitive premiums.
Why Choose Us
There are many reasons why clients choose us over other insurance providers. We're different because we're enthusiasts, and we understand the importance of providing exceptional service, expert advice, and tailored insurance solutions. Our clients appreciate our commitment to excellence, our attention to detail, and our ability to exceed their expectations.
Our Values
At Peter Best Insurance Services, we're driven by a set of core values that guide our business practices and insurance services. We're committed to providing exceptional service, building long-term relationships with our clients, and delivering tailored insurance solutions that meet their unique needs. We're passionate about what we do, and we're dedicated to making a positive impact on the lives of our clients.
Mixed Reviews for Peter Best Insurance
Positive Experiences
- Some customers have reported positive interactions with Peter Best Insurance, citing helpful and polite staff, competitive prices, and efficient resolution of issues.
Negative Experiences
- Many customers have reported negative experiences with Peter Best Insurance, including problems with communication, defective equipment, and unexpected charges.
- Some customers have reported difficulties in getting refunds, with some being told that they need to pay additional fees or being informed that no refunds are available.
- Others have reported issues with the company's policies, such as the requirement to provide proof of non-fault accidents and the lack of refunds for cancelled policies.
- Some customers have reported poor customer service, including being left on hold for long periods of time, being promised callbacks that never came, and being told conflicting information by different representatives.
Areas of Concern
- Communication: Many customers have reported difficulties in communicating with Peter Best Insurance, including being left on hold for long periods of time, being promised callbacks that never came, and being told conflicting information by different representatives.
- Billing and Refunds: Several customers have reported issues with billing and refunds, including unexpected charges, difficulty in getting refunds, and being told that no refunds are available.
- Policy Issues: Some customers have reported issues with the company's policies, including the requirement to provide proof of non-fault accidents and the lack of refunds for cancelled policies.
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