Building your dream, one project at a time.
Welcome to Eastlake & Beachell, a renowned financial advisory and insurance brokerage firm established in 1972. We are authorized and regulated by the Financial Conduct Authority (FCA) and proud members of the British Insurance Brokers Association. Our team of 20 staff, including ACII, Dip CII, and Cert CII qualified professionals, draws on a wealth of experience and knowledge to provide insurance solutions tailored to our clients' business and personal requirements.
Our aim is to provide sound advice, a high level of personal service, prompt action to your needs, and cost-effective solutions to both business and individual clients. We have grown steadily over the last 50 years, and our expertise is divided into two main divisions: Financial Services and General Insurance.
Our Services
Our Financial Services division, led by Paul Beachell and Shirley Warren, offers personalized financial advice and planning to help individuals and businesses achieve their goals. Our experienced financial advisors provide comprehensive financial planning, investment advice, and pension planning, helping our clients to secure their financial futures.
Our General Insurance division, led by John Howe, offers a wide range of insurance products and services to businesses and individuals. Our expert team provides customized insurance solutions for commercial insurance, farriers and blacksmiths, and personal insurance, ensuring that our clients are protected against unexpected risks and uncertainties.
Our Commitment
At Eastlake & Beachell, we are committed to building long-term relationships with our clients, providing them with expert advice, personalized service, and innovative solutions to meet their evolving needs. We pride ourselves on our independence, enabling us to offer unbiased advice and a broad range of products from leading insurers.
Our History
Eastlake & Beachell Ltd was founded in 1972 by Jeremy Beachell and David Eastlake. Over the years, the company has grown steadily, with John Howe joining in 1973 and subsequently becoming a Director. Today, we are proud to employ 21 staff, including experienced professionals and apprentices, all dedicated to providing exceptional service to our clients.
Overall Experience
The reviews highlight the varying levels of satisfaction with the company's service, with some clients expressing exceptional satisfaction and others expressing disappointment.
Customer Service
A significant aspect of the company's service is the quality of its customer service. Positive Feedback suggests that the company excels in this area, with clients praising the clarity, honesty, and efficiency of the service provided. Specifically, Kate, a representative, was praised for her excellent handling of business insurance needs.
Issues with Consistency and Refund Policy
However, Negative Feedback indicates that the company fell short in providing consistent and reliable service during the Covid-19 pandemic. Clients experienced frustration due to different advisors providing differing information on various queries. Furthermore, the company's refund policy was criticized for being inflexible, with a minimum threshold of 25 for refunds, leaving some clients feeling undervalued.
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