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ATS Gas Services is a trusted name in gas safety, boiler repairs, and comprehensive plumbing services across Northern Ireland. We take pride in exceeding expectations through personalized service, exceptional craftsmanship, and unwavering safety protocols.
Our Expertise
Our highly skilled and Gas Safe Registered engineers possess years of expertise in:
- Gas boiler repairs and installations: Whether you require a swift repair or a brand-new boiler installation, we provide professional guidance and meticulous workmanship.
- Oil boiler services: We offer reliable repair and maintenance for all types of oil boilers, ensuring optimal efficiency and cost-effectiveness.
- Commercial and industrial heating solutions: We cater to the unique needs of businesses with advanced solutions for central heating systems, pipe installations, and gas safety measures.
- Plumbing services: From leak detection and repair to complete bathroom or kitchen renovations, our plumbers are equipped to handle every aspect of your plumbing needs.
Customer-Focused Approach
Our unwavering focus is on customer satisfaction. We prioritize:
- Efficiency: We respond promptly and minimize disruption with same-day appointment options available.
- Transparency: We provide clear, upfront pricing and detailed explanations of procedures before any work begins.
- Communication: We maintain open communication throughout the process, keeping you fully updated on progress and estimated completion times.
Experience the ATS Gas Difference
Our commitment to excellence is evident in:
- Quality workmanship: We use only high-quality materials and adhere to the strictest safety regulations.
- Value for money: We offer competitive pricing and transparent billing, ensuring affordability and peace of mind.
- Friendly and reliable service: Our team is approachable, professional, and dedicated to providing exceptional customer service.
Company Reputation and Reliability
The reviews suggest that the company has a mixed reputation, with some customers experiencing poor service and others having a positive experience. Some customers have reported difficulties in getting appointments, with long wait times and even being stood up by engineers. Others have mentioned poor customer service, with operators being dishonest or unhelpful.
Speed and Efficiency
However, some customers have reported quick and efficient service, with engineers arriving promptly and fixing issues on the same day. Some have praised the company for their speedy response times and efficient service.
Engineer Professionalism
The engineers themselves have received mixed reviews, with some customers praising their politeness, efficiency, and expertise, while others have reported poor experiences with engineers not showing up or being unhelpful.
Boiler Installation and Repair
The company's ability to install and repair boilers has received generally positive reviews, with some customers praising the speed and quality of the work. However, some have reported issues with getting certificates or experiencing issues with their boilers after installation.
Customer Service
The receptionists have received mixed reviews, with some customers praising their friendliness and helpfulness, while others have reported poor experiences with operators being unhelpful or dishonest.
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