Quality without compromise, since 1985
P&R Designs is a family-owned business established in 1985, renowned for providing exceptional bedroom and kitchen fitting services throughout Northern Ireland. With over three decades of expertise, we have earned a distinguished reputation for delivering quality and innovative designs that seamlessly blend practicality and aesthetics.
Our Expertise
Our team of skilled designers and craftsmen possess deep knowledge and passion in crafting dream spaces that reflect individual tastes and lifestyles. We specialize in:
Kitchens
- Custom-designed kitchens featuring diverse materials, finishes, and styles to create a personalized culinary haven.
- Modern kitchens showcasing seamless linear designs and a pristine aesthetic.
- Traditional kitchens boasting intricate details and elegant features, making them the heart of your home.
Bedrooms
- Design and installation of bedrooms tailored to your unique preferences and requirements.
- Vinyl bedrooms offering a vast array of color options and textures, allowing you to achieve your desired look.
- 5-piece bedrooms featuring traditional craftsmanship and enhanced durability.
Home Offices
- Collaborative and functional home offices designed to maximize productivity and efficiency.
Additional Services
- Complimentary furniture selection to complete your living space.
- Sliding doors that offer inspiration, beauty, and flexibility to your home.
Our Values
At P&R Designs, we believe in:
- Quality: We use only the finest materials and work with reputable suppliers to ensure exceptional workmanship.
- Customer-centricity: We prioritize understanding your needs and preferences to deliver a personalized experience.
- Innovation: We embrace new trends and technologies to offer fresh and inspiring design solutions.
- Professionalism: We maintain open communication and transparency throughout the entire process.
Our Commitment
P&R Designs is committed to exceeding your expectations and transforming your living spaces. We strive to provide a seamless and enjoyable design process, ensuring satisfaction from start to finish. Whether you desire a contemporary kitchen or a traditional bedroom makeover, our dedicated team is ready to bring your vision to life.
Summary of Customer Reviews
Design and Quality Issues
One customer, Em, expressed disappointment with the quality of the kitchen doors provided by P&R Designs. They reported receiving damaged doors with black marks and large paint chips. The company's response was deemed unsatisfactory, with the customer being left for 6-8 weeks without updates and eventually receiving doors with smaller, but still present, faults. This experience led to a negative perception of the company's attention to detail and quality.
Customer Service Issues
Em also reported poor customer service, stating that the company avoided their calls, failed to provide email updates, and ignored relevant questions. The situation escalated when the customer was shouted at by the company's matriarch after expressing dissatisfaction with the new doors. This experience contributed to the negative overall perception of the company.
Positive Experiences
On the other hand, customers David Brown and Aydin Baltacioglu had positive experiences with P&R Designs. David Brown appreciated the attention to detail and professionalism provided by Rebecca during the design and installation process. The fitters were also commended for their professionalism and quality work. Aydin Baltacioglu was pleased with the job done by the team, noting their tidiness and cleanliness throughout the process.
General Sentiment
The overall sentiment of the reviews is mixed, with some customers experiencing dissatisfaction with the quality of the products and customer service, while others were pleased with the professionalism and quality of work provided.
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