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At DBL Plumbing and Heating, we pride ourselves on providing an efficient and friendly service to our customers in and around Surrey. With 22 years of experience, we have the knowledge and expertise to provide a comprehensive heating and plumbing service that meets the highest standards of quality and customer satisfaction.
Our Mission
Our company policy is to provide the best service and value for money. This means being professional and reliable whilst being flexible to cater for our customers' needs. We strive to achieve 100% customer satisfaction on every job we undertake, whether it's a repair, installation, or maintenance work. Our goal is to provide excellent value for money on every job we do, always maintaining a high standard of customer satisfaction and giving you complete peace of mind at all times.
Our Services
We offer a wide range of plumbing and heating services, including:
- Bathroom installation and design
- Boiler installation, maintenance, and repairs
- Central heating system installation, maintenance, and repairs
- General plumbing installation, maintenance, and repairs
- Unvented hot water systems and vented/unvented cylinders
- Kitchen plumbing and installation
- Radiator fitting and installation
- Boiler servicing and repairs
- Power flushing and water mains specialist services
Our Team
Our team of expert plumbers and heating engineers are fully qualified, insured, and accredited to carry out a wide range of plumbing and heating services. We are G3 registered and have a team of experienced bathroom and kitchen fitters.
Why Choose Us
At DBL Plumbing and Heating, we are committed to providing an efficient and friendly service that meets the highest standards of quality and customer satisfaction. We are proud of our reputation for excellent value for money, reliability, and professionalism. Our customers are our priority, and we strive to provide a service that exceeds their expectations.
Overview of Reviews
The reviews of DBL Plumbing and Heating are generally positive, with 6 out of 8 reviewers giving 5-star ratings. The reviewers praised the company's professionalism, reliability, and quality of work.
Positive Aspects
- Professionalism: Reviewers praised the company's professionalism, with many mentioning the team's tidiness, friendliness, and trustworthiness.
- Reliability: Reviewers appreciated the company's reliability, with many mentioning that they were on-time and sorted out problems without issue.
- Quality of Work: Reviewers praised the quality of the company's work, mentioning that they did an excellent job, particularly with complex tasks such as pump changes and replumbing.
Negative Aspects
- Misdiagnosis and Upselling: One reviewer was unhappy with the company's attempt to persuade them to replace their boiler, when in fact the problem was a faulty fan.
- Poor Communication: Another reviewer was disappointed with the company's communication, citing a missed appointment and lack of explanation.
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