Empowering your agricultural journey, one machine at a time
At Hixon Group, we're passionate about empowering businesses to succeed through innovative technology solutions. As a leading cloud solutions specialist and business IT support provider in Stoke-on-Trent and Newcastle under Lyme, we've been helping small to medium-sized businesses scale up since 2011. Our dedicated team of specialists works closely with our clients to understand their unique needs and objectives, providing tailored solutions that drive growth and productivity.
What We Offer
We provide a comprehensive range of services designed to support the modern workplace. Our managed IT services include proactive monitoring and support to prevent IT issues, ensuring your business remains operational and productive. Our cloud solutions, including Microsoft 365 and Azure, help you streamline daily operations and improve collaboration. Our cyber security services identify and mitigate risks, protecting your business from threats. Our voice and data solutions, including VoIP phone systems and leased lines, keep you connected and productive.
Our Commitment to Excellence
At Hixon Group, we're committed to delivering service excellence. We continually monitor our performance and strive to exceed your expectations. Our industry certifications, including Microsoft Cloud Solutions Provider and Cyber Essentials, demonstrate our dedication to exceptional service. Our core values of honesty, integrity, respect, and accountability guide our actions and decisions, ensuring we always put our customers first.
Meet the Team
Our team of experts is dedicated to delivering exceptional service and support. From our managing director to our support engineers, everyone plays a vital role in helping our clients achieve their goals. We're proud of our people and the work we do.
Get In Touch
Talk to a business technology solutions specialist today. Our dedicated team is on hand to answer any questions you may have about our products and services. Contact us to learn more about how we can help your business thrive.
Overview of Reviews
The reviews for The Hixon Group are overwhelmingly positive, with all reviewers giving 5-star ratings. The reviews highlight the company's exceptional IT support, expertise, and customer service.
Expertise and Support
The reviewers praise The Hixon Group's team, led by Jonathan Lawton, for their exceptional expertise and support. They are described as "incredible", "amazing", and "a force to be reckoned with". The team is commended for their proactive approach, solving issues promptly, and providing valuable advice.
Proactive Approach
Many reviewers highlight The Hixon Group's proactive approach to IT support, which sets them apart from other IT providers. They are praised for taking control of system issues, providing regular updates, and offering valuable advice to prevent future problems.
Communication and Customer Service
The reviewers praise The Hixon Group's excellent communication and customer service. They are described as " friendly", "responsive", and "impeccable". The team is commended for their ability to explain complex technical issues in an easy-to-understand manner.
Trust and Recommendation
The reviewers trust The Hixon Group implicitly, stating that they would "highly recommend" them to anyone looking for IT support. Many reviewers have been with the company for several years, demonstrating their satisfaction with the service.
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