Sparkling Clean Homes, Happy Families!
Welcome to our premier home cleaning services, where we prioritise your satisfaction and provide exceptional results that you can both see and feel. Our dedicated team of professionals is committed to transforming your living space, one room at a time, with a level of care and attention that is second to none. With extensive experience in the industry, we have honed our skills and expertise to efficiently tackle even the most challenging cleaning tasks, leaving your home spotless and refreshed.
Our business operates from Monday to Sunday, 8:00 am to 8:00 pm, and our customer service team is always ready to answer your inquiries and provide a free estimate for our services. We currently offer a wide range of home cleaning options, each tailored to suit your unique needs and budget. Our services include kitchen cleaning, oven cleaning, deep cleaning, bathroom cleaning, and house cleaning.
Kitchen Cleaning
The kitchen is one of the most frequently used rooms in any home, and it can quickly become a source of dirt and grime if not properly maintained. At our company, we understand the importance of a clean and organised kitchen, and we are equipped to handle even the most daunting cleaning tasks. From dusting to mopping, our qualified cleaning specialists go above and beyond to ensure that your kitchen is not only clean but also sanitised and free from bacteria.
Our kitchen cleaning services include:
- Deep cleaning of countertops, sinks, and appliances
- Removal of grease, grime, and food stains from all surfaces
- Polishing of kitchen hardware and fixtures
- Emptying and sanitisation of trash bins
- Cleaning of floor tiles, grout, and baseboards
Oven Cleaning
A dirty oven not only affects the taste of your food but can also pose a health risk to you and your family. Our professional oven cleaning services use eco-friendly and non-toxic cleaning products to remove grease, food particles, and burnt-on residue from your oven, leaving it looking like new. Our team of experts is well-versed in the safe and effective cleaning of all types of ovens, including single, double, and convection models.
Our oven cleaning services include:
- Removal of oven racks and trays for individual cleaning
- Deep cleaning of oven interior and exterior surfaces
- Cleaning of oven doors, glass, and seals
- Polishing of oven hardware and fixtures
Deep Cleaning
A deep clean is an extensive cleaning service that goes beyond regular cleaning tasks and focuses on eliminating built-up dirt, grime, and bacteria in every corner of your home. Our deep cleaning services are customised to suit your needs and can include the entire house or specific areas, such as the bathroom or kitchen.
Our deep cleaning services include:
- Removal of dust, cobwebs, and dirt from all surfaces
- Thorough cleaning of all appliances, fixtures, and hardware
- Polishing of mirrors, windows, and glass surfaces
- Deep cleaning of carpets, rugs, and upholstery
- Sanitisation of high-touch areas, such as doorknobs and light switches
Bathroom Cleaning
A clean bathroom is essential for maintaining good hygiene and a healthy living environment. Our professional bathroom cleaning services include the thorough cleaning of all surfaces, fixtures, and appliances, leaving your bathroom spotless and refreshed. We use eco-friendly cleaning products that are tough on dirt and grime but gentle on the environment.
Our bathroom cleaning services include:
- Deep cleaning of bathtubs, showers, and sinks
- Removal of soap scum, limescale, and water stains
- Polishing of bathroom hardware and fixtures
- Cleaning of toilets, including bowls, tanks, and seats
- Emptying and sanitisation of trash bins
- Cleaning of floor tiles, grout, and baseboards
House Cleaning
A clean and organised home not only looks great but also reduces stress and improves your overall well-being. Our house cleaning services are customised to suit your needs and can include regular or one-time cleaning. Our team of experts is equipped to handle any cleaning task, big or small, with professionalism and attention to detail.
Our house cleaning services include:
- Dusting and polishing of all surfaces, including furniture and decor
- Vacuuming and mopping of all flooring types
- Cleaning of windows, mirrors, and glass surfaces
- Emptying and sanitisation of trash bins
- Cleaning of all appliances, fixtures, and hardware
- Polishing of hardware and fixtures
Disappointing Experience
Reviewers have expressed dissatisfaction with the cleaning service, citing issues with the quality of work done. Missed Areas were noted by some, where obvious areas requiring attention were overlooked. When concerns were raised with customer service, some felt that responsibility was shifted onto the customer, emphasizing the need to check the work after completion.
Poor Communication
The poor communication style adopted by the customer service team was also criticized, as they appeared to deflect blame onto the customer rather than taking ownership of the issue.
Lack of Accountability
The lack of accountability from the cleaning service and customer service team was a major point of concern, as customers felt that their concerns were not being taken seriously.
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