Design Your Dream Jewellery with Us
At Hockley Jewellers, we pride ourselves on being a multi-award-winning family-run jeweller in the heart of Birmingham's historic Jewellery Quarter. With over 20 years of experience, we have built a reputation for excellence in craftsmanship, exceptional customer service, and our unique approach to bespoke jewellery design.
Our Story
Our story began with a passion for creating unique, high-quality jewellery that exceeds our customers' expectations. Over the years, we have developed a team of expert jewellers, designers, and craftsmen who share our vision of delivering exceptional bespoke jewellery that tells a story. From engagement rings to bespoke pieces, we take pride in every detail, ensuring that each piece is crafted with love and care.
Our Services
At Hockley Jewellers, we offer a range of services designed to help you create your dream piece of jewellery. Our online jewellery builder allows you to design your bespoke jewellery in just a few clicks. Alternatively, you can book a consultation with one of our expert jewellers to discuss your concepts and sources of inspiration. We also offer same-day repairs and alterations, lab-grown diamonds, and a wide selection of stunning gemstones to choose from.
What Sets Us Apart
What sets us apart is our commitment to exceptional customer service, our passion for craftsmanship, and our unique approach to bespoke jewellery design. We take the time to listen to our customers, understanding their vision and bringing it to life. Our team of experts will guide you every step of the way, ensuring that your bespoke jewellery is crafted to perfection.
Our Workshop
Our workshop is where the magic happens. Here, our skilled craftsmen and designers work together to bring your bespoke jewellery to life. From concept to completion, we take pride in every detail, ensuring that every piece is crafted with love and care. Our workshop is equipped with the latest technology, allowing us to push the boundaries of jewellery design and craftsmanship.
Exceptional Customer Service and Knowledgeable Staff
The staff at Hockley Jewellers received high praise for their exceptional customer service, knowledge, and friendly approach. Many reviewers mentioned feeling at ease and not pressured into making a purchase. The staff, particularly Mike, were commended for their patience, taking the time to understand customers' needs, and offering expert advice.
Personalized Experience and Attention to Detail
Reviewers appreciated the personalized experience offered by Hockley Jewellers. The staff took the time to understand each customer's unique requirements, offering tailored solutions and ensuring that their needs were met. The jewellers were also praised for their attention to detail, whether it was in designing bespoke wedding rings or resizing and cleaning existing jewelry.
Competitive Pricing and Quality Products
Hockley Jewellers was commended for its competitive pricing and high-quality products. Many reviewers stated that they received great value for their money, with some mentioning that the prices were unbeatable. The jewellers were also praised for their extensive range of products, making it easy for customers to find the perfect item.
Negatives
Only one reviewer expressed dissatisfaction with their experience, citing a negative encounter with the staff and feeling ripped off.
