We go the extra mile, so you can too.
At MC Autos, we pride ourselves on being a family-run business with a rich history dating back to 2004. Our mission is to provide a high-quality, convenient, and comprehensive automotive repair service that offers value for money. We believe that trust is the foundation of any successful business, and we strive to achieve 100% customer satisfaction in terms of quality, communication, friendliness, timely completion, and exceeding expectations.
Our commitment to excellence is reflected in our well-equipped workshop, comfortable and tidy waiting area, and free guest Wi-Fi. We also offer a free local collection/drop-off service, providing our customers with a more convenient and flexible way to manage their automotive needs. Our workshop is easily accessible by public transport, with a tram and bus stop just a two-minute walk away.
We understand that a visit to the garage can be a daunting experience, but we're here to help. Our team of experienced and skilled technicians, led by our Head Technician and Co-founder, Jamaine Mckenzie, and Manager and Co-owner, Natalie Jolly, are dedicated to providing a fantastic service to all our customers. We cater to most makes of cars and light commercial vehicles, serving the general public, the trade, and fleet operators.
We believe in doing things the right way, and we won't compromise on quality or integrity. Whether it's a simple car service or a more complex repair, we'll always work with the customer to find the best solution. Our team is fully trained and equipped to handle a wide range of services, including computer diagnostics, electrical programming and coding, MOT testing, servicing, timing belt replacements, fleet services, tyre replacements and balancing, wheel alignment, steering and suspension repairs, and brake and exhaust repairs.
Our Services
At MC Autos, we offer a wide range of services to keep your vehicle running smoothly and efficiently. Our technicians are trained to diagnose and repair a variety of issues, from routine maintenance to complex problems. Some of our services include:
- Air Conditioning Repairs: We can repair and maintain your vehicle's air conditioning system, ensuring that your car stays cool and comfortable in the summer and clear in the winter.
- Tyre Replacement and Balancing: We offer a comprehensive tyre replacement and balancing service, ensuring that your tyres are safe, efficient, and provide the best possible handling and traction.
- 4-Wheel Alignment: Our experienced technicians can align your vehicle's wheels to ensure maximum tyre life, handling, and improved fuel efficiency.
- Electrical Investigation and Diagnosis: Our team of skilled electricians can diagnose and repair electrical faults, ensuring that your vehicle runs smoothly and efficiently.
- Programming and Coding: We can deal with all electronic and computer systems, including programming and coding, to ensure that your vehicle meets the highest safety and environmental standards.
- MOT Testing and Servicing: Our skilled technicians can perform MOT tests and servicing to ensure that your vehicle meets the highest safety and environmental standards.
Our Promise
At MC Autos, we promise to always obtain your consent before carrying out any work that has not already been authorised by you. We will always retain faulty and damaged parts for your inspection and keep a complete record of your car and its history with us. We will always report any advisories we see whilst working on your vehicle and explain the costs involved before undertaking any work. All parts we fit come with a one-year guarantee, unless otherwise stated.
Our team is dedicated to providing the highest level of customer service, and we're committed to exceeding your expectations. Whether you're a local resident or a fleet operator, we're here to help with any automotive needs you may have. Contact us today to learn more about our services and how we can help you achieve the highest level of performance and efficiency from your vehicle.
Positive Experience
The reviews for MCAutos are largely positive, with several customers praising the garage for its excellent customer service, communication, and attention to detail. Many customers have reported feeling reassured and valued by the staff, who go above and beyond to ensure their vehicles are serviced and repaired to a high standard.
Trust and Reliability
Many customers have praised the garage for its reliability and trustworthiness, with several reporting that they have used MCAutos multiple times and will continue to do so in the future. The staff are described as helpful, courteous, and knowledgeable, with a clear focus on customer satisfaction.
Negative Experience
However, one customer reported a negative experience, citing several major mistakes made during a recent service. The customer claimed that the garage charged excessively for the work, and that the report was inaccurate. The customer eventually had to have their car towed to another garage to have the issues resolved.
Value for Money
A few customers have mentioned that while the service was excellent, the garage was a bit expensive. One customer specifically mentioned that they found the service to be quite expensive considering the mistakes that were made.
