Excellence is not a skill set. It's an attitude.
Here at Maddisons Residential, we take pride in being a premier estate agency in Tunbridge Wells, dedicated to providing exceptional service to our clients. Our objectives are clear: to sell or let your property for the best price to the best buyer, and to ensure that the process is as smooth and stress-free as possible.
Our Philosophy
At Maddisons Residential, we firmly believe that excellence is not just a skill set, but an attitude. Our team of experts embody this philosophy, striving to deliver exceptional results that exceed our clients' expectations. We are committed to providing a scrupulous, effective, and nurturing service that sets us apart from other estate agents.
Our Services
Our extensive range of services includes property sales, lettings, and land and new homes. We cater to a diverse range of clients, from first-time buyers to seasoned investors, and offer tailored solutions to meet their unique needs. Whether you're looking to sell, buy, or rent a property, our team of experts is here to guide you every step of the way.
Our Values
At Maddisons Residential, we are driven by a set of core values that underpin everything we do. We are scrupulous in our attention to detail, effective in our marketing strategies, and nurturing in our communication with clients. Our values are the foundation upon which we have built our business, and they enable us to deliver exceptional results that our clients expect and deserve.
Our Achievements
We are proud to have achieved numerous awards and accolades, including being voted as a top 3% "exceptional" agent in the Best Estate Agency Guide for 2023. Our commitment to excellence has also earned us a 100% success rate in selling properties that other agents have struggled to sell, as well as a 96% client satisfaction rate.
Our Commitment
At Maddisons Residential, we are committed to maintaining the highest standards of service, integrity, and professionalism. We are dedicated to staying at the forefront of the property industry, continually updating our skills and knowledge to ensure that our clients receive the best possible service.
Excellent Customer Service
Maddisons Estate Agents have received overwhelmingly positive reviews from their customers. The common theme among the reviews is the exceptional customer service provided by the team. Many reviewers praised the agents for their professionalism, friendliness, and attention to detail.
Knowledgeable and Helpful Staff
The staff at Maddisons were consistently described as knowledgeable, helpful, and proactive. They were able to provide valuable advice and guidance throughout the buying and selling process, making the experience much smoother for their clients.
Efficient and Responsive Communication
Communication was highlighted as a key strength of Maddisons. The team was responsive to queries and concerns, providing regular updates and ensuring that their clients were always informed throughout the process.
Personal Touch
Many reviewers appreciated the personal touch provided by Maddisons. The team was described as friendly, empathetic, and genuinely interested in their clients' needs and concerns.
Recommendations
The majority of reviewers highly recommended Maddisons to anyone looking to buy or sell a property. They appreciated the team's expertise, professionalism, and exceptional customer service.
