IT Support without the complications
At RoundWorks IT, we're proud to be your trusted partner for all your IT needs. Our story began with a simple yet powerful vision: to provide cutting-edge IT support and services that make a real difference in the lives of businesses and individuals alike.
Our Mission
Our mission is straightforward: we believe that IT shouldn't be complicated. We strive to provide a no-fuss, straight-talking approach to IT support, managed services, and solutions that cater to businesses of all shapes and sizes. Our team of experts works tirelessly to ensure that our clients receive the highest level of service, always going the extra mile to deliver exceptional results.
Services
We offer a comprehensive range of services designed to support your business goals. Our IT support services include 15-minute response times, 30-day rolling contracts, and all the extra goodies you'll ever need, all in one place! Our Cyber Security services ensure the safety and continuity of your IT systems, with fully hosted or on-premise solutions available. Our Communications services offer scalable telephony solutions, including hosted and on-premise options, as well as affordable business broadband and leased lines exclusive to RoundWorks IT.
Additionally, we provide Cloud back-up solutions for Office 365, rolled out and fully maintained remotely with no disturbance to your business operations. Our Disaster Recovery solutions ensure your business is prepared for the unexpected, with emergency response services for small to large business operations. Our Backup services protect your business data and assets in the event of a disaster. We also supply top-of-the-line IT hardware, including tablets, laptops, and servers.
Our Philosophy
At RoundWorks IT, we're passionate about helping others. Our ethos extends beyond the day-to-day operations of the business, as we regularly support local charities and organisations. We believe in treating others how we wish to be treated, which is reflected in our honest and cost-effective approach to managed IT support.
What Our Clients Say
But don't just take our word for it! Our clients rave about our services, praising our speedy response times, expert knowledge, and friendly approach. From charities to small businesses, we've earned a reputation for being reliable, efficient, and proactive. We're proud of our five-star reviews and the long-lasting relationships we've built with our clients.
Get in Touch
Looking for Managed IT support and services? Look no further! With a 15-minute response time and a dedicated team of experts, we're here to support your business every step of the way. Contact us today to discuss your IT requirements and let us become an integral part of your team.
Excellent Customer Service
The reviews of RoundWorks IT are overwhelmingly positive, with customers praising the company's excellent customer service, responsiveness, and technical expertise.
Positive Feedback
Many customers have expressed their satisfaction with the company's ability to provide prompt and efficient solutions to their IT problems. They have praised the team's friendly and approachable manner, making them feel comfortable and supported.
Key Strengths
The company's strengths include:
- Rapid Response Times: Customers have praised the company's quick response times, with many issues being resolved within minutes.
- Friendly and Knowledgeable Staff: The team at RoundWorks IT have been described as friendly, polite, and extremely knowledgeable.
- Proactive Approach: The company's proactive approach to IT support has been praised, with customers appreciating the team's ability to identify and resolve potential issues before they become major problems.
