Trust us to move your world
We are a modern, forward-thinking independent letting agency specializing in property management and lettings. Our team has an extensive knowledge of the local area and over 20 years of experience in lettings and property management. With our head office based in Weston-super-Mare, we are well-positioned to cover a wide area including Clevedon, Portishead, Bristol, South Gloucestershire, Newport, and South Wales.
Our Approcah
At Luna Move, we understand the needs of landlords and tenants and offer a fresh approach based on honesty, transparency, approachability, and reliability. We believe in building strong relationships with our clients, and our team is dedicated to providing exceptional customer service. We recognize the importance of communication in this industry and have dedicated WhatsApp groups for all clients, allowing for instant communication with our office. Additionally, we offer both landlords and tenants access to a portal where they can view relevant information about their properties, including ongoing maintenance issues and photographs.
Our Services
We offer a comprehensive range of services to meet the needs of landlords and tenants. For landlords, we provide a tailored approach to property management, including marketing, viewings, and tenant selection. We also offer a range of additional services, including rent collection, maintenance, and repair management. For tenants, we provide a personalized approach to finding the perfect property, including a comprehensive property search service and support throughout the tenancy.
Our Expertise
Our team is comprised of experts in their areas, and they receive regular training to ensure they are up-to-date with the latest industry news and potential changes. Our team is dedicated to providing exceptional customer service, and we are always willing to go above and beyond to ensure every client is supported and receives the best experience.
Why Choose Luna Move?
At Luna Move, we pride ourselves on our commitment to honesty, transparency, and exceptional customer service. We believe that communication is key in this industry, and we have dedicated WhatsApp groups for all clients, allowing for instant communication with our office. Our team is dedicated to providing a personalized approach to property management and lettings, and we are always willing to go above and beyond to ensure every client is supported and receives the best experience.
Overview of Customer Reviews
General Impression
The overall sentiment of the customer reviews is overwhelmingly positive, with all reviewers giving 5-star ratings. The reviewers praise the professionalism, friendliness, and helpfulness of the staff at Luna Move, a property management company.
Staff and Service
The staff at Luna Move are consistently praised for their professionalism, friendliness, and helpfulness. Reviewers mention specific staff members, such as Charlotte Lowles, Sarah Murphy, Lauren, Rae, Sarah, Kate, and Zoe, who went above and beyond to provide excellent service.
Communication and Efficiency
Reviewers commend Luna Move's communication skills, stating that they kept them informed throughout the entire process, making the experience stress-free and easy. The company's efficiency in handling paperwork, viewings, and other tasks is also praised.
Landlord and Tenant Experience
Both landlords and tenants express satisfaction with Luna Move's services. Landlords appreciate the company's management of their properties, while tenants praise the ease of renting through the company.
Purchasing and Selling Properties
Some reviewers mention their positive experience with Luna Move's sales team, praising their professionalism, communication, and assistance in buying and selling properties.
