We are here to fulfil your desire in precious jewels.
At Highland Park Insurance, we pride ourselves on being a trusted and independent family-owned and run insurance broker. We have been providing business and personal customers with affordable insurance protection for over 20 years. Our entire team cares about the quality of service our clients receive, and we employ people who share this characteristic. We believe that an unwavering commitment to customer service is essential, from the first point of contact with a potential client, through to follow-up after a claim has been processed.
Our Services
We provide a range of insurance services tailor-made for the business community and private individuals. Our experienced insurance brokers will look at all aspects of your company to help get the right cover for you. We offer a personal service from experienced brokers, whether you're looking to cut your insurance premiums, need some independent advice, or would like a quick chat. Our services include:
- Property Portfolios: We offer cover to properly match your needs, including but not limited to asylum seeker tenants, vacant properties, DSS tenants, Multiple Occupancies, and properties undergoing construction.
- Office Insurance: Covering General Liabilities, Business and Electronic Equipment and Stock, Business Income, Employee Dishonesty / Dispute, and so much more.
- Business Owners: Complete solutions including stock cover, goods in transit, liabilities, business interruption, book debts, directors and officers liability insurance.
- Home-Owners: Home and contents insurance + optional cover for contents whilst out of the home, with extra protection designed for personal collections, works of art, jewelry, and freezer contents.
- Work From Home: If you have a home-based business, your regular Home Insurance policy may not provide adequate cover.
Our Values
We are committed to building strong relationships with our clients, and we pride ourselves on our friendly, personal service. Our longevity and reputation are the result of doing things a little differently - of going the extra mile for you, for our people, and for our communities. We believe that by combining an understanding of our client's needs with thoughtful, expert advice, we can save you money, time, hassle, and ensure you are properly compensated when you do suffer a loss.
What Our Clients Say
"We are an independent family-owned and run insurance broker." Everyone has different insurance requirements, so we tailor our policies accordingly using products from reputable insurance providers. Our clients have praised our excellent service, responsiveness, and ability to save them money on their premiums. Don't just take our word for it - read what our clients have to say about us.
Overview of Highland Park Insurance Reviews
Excellent Customer Service
The reviews of Highland Park Insurance are overwhelmingly positive, with customers praising the company's exceptional customer service. Many reviewers mentioned the prompt and personalized responses they received from the team, who were always available to answer their queries. The company's response time was consistently praised, with many reviewers noting that they received same-day responses to their inquiries.
Competitive Pricing
Another key aspect of Highland Park Insurance's service that was frequently praised was the competitive pricing. Multiple reviewers mentioned that the company offered highly competitive prices for their insurance policies, making them an attractive option for customers.
Professional and Knowledgeable Staff
The staff of Highland Park Insurance were consistently praised for their professionalism and knowledge. Reviewers mentioned specific staff members, such as Michelle, Leah, and Yanky, who were always available to provide expert advice and guidance. The team's honesty and integrity were also highlighted, with many reviewers noting that they were always transparent about the insurance options available.
Claims Process
Several reviewers praised the company's claims process, noting that it was handled efficiently and professionally. The team's support during the claims process was particularly appreciated, with many reviewers expressing gratitude for the guidance and reassurance they received.
