Trust us to take care of your loved one, with dignity and respect.
At Nicholas E. Potts & Daughter Independent Family Funeral Services, we're proud to be Norwich's longest-established independent funeral directors. Founded in 1994, our family-run business has been built on the principles of providing a personal, tailored service to families across Norfolk and Suffolk.
Our Story
Our proprietors, Nicholas E. Potts FDSc., MBIE, Dip FD, MBIFD, and Mrs Carole A Potts, along with Mrs Natalie Smith SMBIE, have a deep understanding of the importance of providing a dignified and compassionate service to families during their time of need. With over 30 years of experience, we've developed a reputation for excellence, built on trust, integrity, and a commitment to delivering a personal and tailored service.
Our Services
Our funeral home on Angel Road, Norwich, is the base from which we provide a comprehensive range of funeral services, tailored to meet the individual needs and beliefs of each family. Whether you're looking for a traditional religious funeral, ethnic service, non-religious ceremony, or an eco-burial or cremation, we're here to support you every step of the way. Our modern fleet of Mercedes vehicles is at your disposal, although we can also provide alternative options, including horse-drawn or motorcycle hearses, upon request. We understand the importance of personalisation, which is why we offer a wide range of coffin options, including traditional, willow, bamboo, seagrass, cardboard, banana leaf, and hyacinth leaf.
Our Commitment
We're dedicated to providing a professional, yet compassionate service, tailored to meet the unique needs of each family. With a focus on integrity, trust, and excellence, we're committed to delivering a service that exceeds your expectations. Whether you're looking for a traditional funeral or a more bespoke ceremony, we're here to guide you through the process, providing support and guidance every step of the way.
Our Team
Meet our team of experienced and qualified professionals, dedicated to providing a personal and compassionate service to families across Norfolk and Suffolk. Our team includes Nicholas E. Potts FDSc., MBIE, Dip FD, MBIFD, Mrs Carole A Potts, and Mrs Natalie Smith SMBIE, each with their own unique skills and expertise. Together, we're committed to providing a service that's tailored to meet the individual needs of each family.
Exceptional Funeral Services
Personalized and Compassionate Care
The reviews praise Nicholas E Potts and Daughter for their exceptional funeral services, highlighting their personalized and compassionate care. The funeral directors are commended for their kindness, empathy, and professionalism, making a difficult time more manageable for the families.
Attention to Detail and Expertise
The reviewers applaud the funeral directors' attention to detail and expertise in crafting personalized farewell ceremonies that truly capture the essence of the deceased. Nick Potts is praised for his ability to strike a delicate balance between professionalism and personal connection, making the funeral process as smooth as possible.
Support and Guidance
The funeral directors are commended for their exceptional support and guidance throughout the funeral process, providing invaluable assistance with paperwork and legal formalities. The reviewers appreciate the comfort and solace provided by Nick and his team during a difficult time.
Reasonable Pricing and Value for Money
The reviewers also praise the reasonable pricing and value for money offered by Nicholas E Potts and Daughter, with many commenting on the excellent service provided at an affordable cost.
