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At CCSW, we pride ourselves on being a premier Managed Service Provider, offering bespoke IT solutions to businesses of all sizes. Our team of experts has been dedicated to providing professional and timely support since 1997, ensuring that our clients' IT systems and infrastructure run smoothly and efficiently.
Our Company
Founded by brothers Rob and Steve, CCSW was established with the mission to provide flexible and tailored IT support packages that cater to the unique needs of each organisation. We understand that every business is different, and we take the time to understand our clients' specific requirements, culture, and goals. Our dedicated support and development team work together to provide joint or individual projects, offering one-off, daily, hourly, or monthly support contracts that adapt to the growth and evolution of our clients' businesses.
Our Services
Our comprehensive range of IT services includes Fully Managed IT Support, Desktop and Server Support, Microsoft 365, Acronis Cloud Backup Solutions, Infrastructure, Network and Wi-Fi Solutions, Security, Disaster Recovery Planning, Server Consolidation Planning, Cloud Solutions and Virtualisation, and Software Development. Our team of experienced professionals is committed to delivering excellence in every aspect of our services, ensuring that our clients receive the highest level of support and guidance.
Our Approach
We take a proactive approach to supporting and improving our clients' IT systems and infrastructure. Our transparent and collaborative approach builds trust and allows us to act as an extension of our clients' in-house IT team. Our support team is available 24/7, 7 days a week, providing phone support in response to urgent situational problems. We pride ourselves on our ability to deliver achievable solutions that meet the unique needs of each client, and we continually strive to enhance our services to meet the evolving needs of our clients.
Our Team
Our team of experts is dedicated to providing exceptional service and support. With years of combined experience and expertise, our team is committed to delivering excellence in every aspect of our services. From our Managing Director, Robert Jones, to our Technical Director, Steve Jones, and our team of skilled engineers, developers, and support staff, we are passionate about delivering exceptional service and support to our clients.
Overall Satisfaction and Praise
The reviews express high satisfaction with the services provided by CCSW, with both reviewers awarding a 5-star rating.
Efficient and Reliable Service
The reviewers praise the efficient and reliable service provided by CCSW. Lewis and the rest of the team are commended for their helpfulness, fast response times, and willingness to go the extra mile to resolve issues. The service is described as "friendly, fast, and helpful from start to finish."
Positive Experience
Both reviewers express their positive experience with CCSW, with one reviewer looking forward to growing their business with the help of CCSW.
