At Opulous Innovation, we take pride in being leaders in retail maintenance, offering a comprehensive range of professional services to the retail, hospitality, and residential sectors. With our origins as an electrical contractor, our team's capabilities have expanded to meet the diverse requirements of our clients, while maintaining the same exceptional service standards. Our team of experts encompasses electricians, air conditioning engineers, and specialists in electric car charging, PAT testing, and smart home installations, including Rako, Nest, and Sonos.
Our Services
We provide a wide spectrum of services, including solar panels, electric car charging, air conditioning, CCTV, data and PC maintenance, electrical services, emergency lighting, LED lighting, luxury retail fit-out, portable appliance testing, retail maintenance, and domestic smart home solutions. Whether it's a one-time installation or ongoing maintenance, our team is dedicated to delivering top-notch services that cater to the unique needs of our clients.
Our Expertise
Our team of engineers and technicians is committed to staying abreast of the latest technologies and advancements in the industry. We regularly attend courses and training sessions to enhance our skills and knowledge, ensuring that our clients receive the best possible service. Our engineers are authorized contractors for works in prestigious locations such as Harrods, Selfridges, Westfields, and Heathrow, and have worked with esteemed luxury brands on Bond Street and Sloane Street.
Our Commitment
At Opulous Innovation, we are dedicated to delivering exceptional customer care and unparalleled workmanship. We take pride in our ability to provide bespoke solutions tailored to the specific needs of our clients. Whether it's a routine maintenance check or an emergency call-out, our team is committed to providing a prompt, efficient, and professional service that exceeds our clients' expectations.
Our Vision
Our vision is to maintain our position as leaders in retail maintenance and electrical services, while continuing to innovate and adapt to the evolving needs of our clients. We strive to establish long-term relationships built on trust, reliability, and exceptional customer service.
Customer Satisfaction
The overall sentiment of the reviews is overwhelmingly positive, with all reviewers giving 5-star ratings.
Professionalism and Reliability
Reviewers praised the professionalism and reliability of Opulous Innovation's services. Aaron's emergency attendance and maintenance work were highlighted as examples of the company's prompt and reliable service. Florence G. appreciated the short notice at which the company was able to attend to her electrical work.
Quality of Work
The quality of work was consistently praised, with reviewers mentioning the tidiness and efficiency of the engineers. Kerry Campion was impressed with the engineer's knowledge of the Ring Pro Doorbell and the neatness of the job. Rebecca Brennan-Brown appreciated the minimal disruption caused by the installation of new kitchen spotlights.
Customer Service
Excellent customer service was highlighted, with Charlotte's follow-up visit to ensure customer satisfaction being a notable example. Hank Aaronson praised the smooth and efficient service, which resulted in a highly satisfactory experience.
