Your Partner in IT, Dedicated to Your Success
JBC IT Support is an independent IT support company specializing in the delivery of high-quality IT support and telephony service provision to small, medium, and corporate businesses nationwide. With over 35 years of stable business growth, we have established a strong client base of continued business IT support renewals year on year. Our commitment to Service First has enabled us to maintain a true partnership with our clients, ensuring the delivery of first-class IT services.
Our Services
We offer a range of tailored IT services designed to meet the specific needs of your business. Our dedicated support team will work closely with you to understand your IT requirements, providing bespoke solutions that minimize risk and ensure the best fit for your business. Our services include IT Strategy & Review, IT Supply & Installation, and IT Support. We also provide proactive care in the management of your entire IT and Telephony systems, ensuring the most effective individual solutions for your communication services.
IT Support Expertise
We specialize in the supply of IT support and telephony for business users, working across all sectors connecting users for working from anywhere in any business sector. Our clients come from a range of industries, including Legal, Finance, Dental, Medical, Property, and Engineering sectors. With our extensive experience and expertise, we can provide rapid response IT support via Helpdesk, remote and on-site response to agreed guaranteed SLA timescales.
Value Proposition
Choosing JBC as your business IT partner will provide you with immediate access to a reliable and experienced team of individuals who will be devoted to managing your IT requirements. We provide a high-quality IT support service, recommending only the best fit solutions for your business. Our competitive, reliable, and efficient service provision provides value for money, and we proactively present cost-saving changes wherever possible.
Why Choose JBC
Our confidence is in our ability to build and maintain a true partnership with our clients. We work with our clients, for their advantage, ensuring the delivery of first-class IT services. Our commitment to Service First has enabled us to maintain over 35 consecutive years of stable business growth in a dynamic industry, with a strong established client base of continued business IT support renewals year on year.
Overview of JBC's IT Support Services
Based on the reviews, JBC's IT support services have received an overwhelmingly positive response from their clients.
Key Strengths
- Responsive and Knowledgeable Team: The team at JBC is highly praised for their responsiveness, knowledge, and ability to find solutions to IT issues of all sizes.
- Proactive and Personalized Support: The engineers at JBC build personal relationships with clients to better understand their needs and provide tailored support.
- Excellent Response Time: JBC's response time is consistently commended, ensuring that clients receive timely assistance when needed.
- Comprehensive Expertise: The team's expertise spans a wide range of areas, including Microsoft Office applications, back-end servers infrastructure, and telephone systems management.
Client Satisfaction
- Long-term Partnerships: JBC has formed long-term partnerships with clients, with some relationships spanning nearly 15 years.
- Trust and Reliability: Clients trust JBC to provide reliable and caring support, often recommending the company to others.