Illuminating the Future, One Light at a Time
At DPS Tech, we're proud to be a leading IT Support and Managed Service Provider based in Ipswich, Suffolk. Since our establishment in 2001, we've built a reputation for delivering innovative and trusted technology combined with dependable and proactive IT Support. Our team of experts has a carefully sourced portfolio of products and services covering all aspects of IT, aimed at empowering our customers through the adoption of technology.
Our Approach
We believe in working closely with leading manufacturers and continually investing in staff and in-house systems to provide the infrastructure and support that allows your business to grow and operate effectively. Our welcoming and flexible approach enables us to guide you through the process of fulfilling your requirements in a non-jargon and non-disruptive way, ensuring that the resulting IT systems work for you. With our continued support post-installation, we often become integral to your organisation, giving you the reassurance that you have IT systems that you can rely on and a proactive support response you can depend on.
Our Expertise
Our team has expertise in a wide range of areas, including IT Support, Managed Services, Infrastructure, Compliance, Cyber Essentials, and General Data Protection Regulation (GDPR). We're committed to providing the highest level of service to our customers, and our ISO 27001 accreditation is a testament to our data protection diligence. We're proud to have built a reputation for delivering innovative and trusted technology combined with dependable and proactive IT Support.
Testimonials
Don't just take our word for it! Our customers have seen the benefits of working with us. Here's what some of them have to say:
- "I have personally found the way that DPS explain the technical aspects easy to understand, which was a great help when deciding what we needed for a start-up firm." - Partner, Law Firm
- "The whole system has proved very robust. DPS have always responded quickly and intelligently to our requirements." - I.T. Director, Shipping & Logistics Company
- "Just wanted to say thanks for the upgrade work that you completed last week for us. The laptops are working really well and I've got to say that the experience is a real improvement." - Director, Strategic Marketing Company
IT Support
The reviews gathered focus on the IT support services provided by DPS. Users of their services have been consistently satisfied with the prompt and knowledgeable assistance offered by the team.
Quick Response Time
All reviewers have emphasized the rapid response time of the DPS team, with some noting that they get back to queries quickly. This demonstrates a high level of availability and willingness to address any issues that may arise.
Superb Knowledge
The reviewers have also expressed admiration for the team's in-depth knowledge of IT and communications. This expertise has allowed them to efficiently resolve any issues that may have arisen, and provides confidence in the company's ability to handle even the most complex problems.
Effective Assistance
The reviews highlight the effectiveness of the assistance provided by DPS. Users have mentioned that the team is always available and willing to help, with some noting that they have a "Superb" knowledge and can find a way to sort out any issues that may occur.
Overall Satisfaction
The overall sentiment of the reviews is extremely positive, with all reviewers giving a 5-star rating. This suggests that DPS has consistently provided high-quality IT support services that meet the needs of their clients.
