Ontraq Ltd was founded to provide local businesses with flexible and reliable IT solutions. With Director-level backgrounds in City-based financial trading and services, Ontraq brought this expertise and high levels of professionalism to the SME market. Businesses can choose to outsource their entire IT service or request support for their existing IT resources. Reliability and dedication are the keystones of our customer IT support, and we've been doing it successfully since 1998.
Our Mission
At Ontraq, our mission is to provide exceptional IT support and services to local businesses, helping them to achieve their goals and succeed in their respective industries. We pride ourselves on being sector specialists, with a team of fully certified and trained engineers who are dedicated to providing the best possible solutions for our clients.
Our Services
We offer a comprehensive range of IT services, including cloud services, migration to the cloud, cloud solutions, security in the cloud, VOIP-telephony, Microsoft 365 and SharePoint, network management and design, data backup and storage, business continuity, disaster recovery, cyber security, IT projects, virtual IT director, remote working, and IT support.
Industry Partners
Ontraq has long-standing, high-level relationships with most of the leading suppliers of technology and services, enabling us to supply the best industry-specific services. Our sector specialists are diverse and embracing of new cutting-edge research and developments.
Qualified Staff
Our team of engineers is fully certified and trained in all areas of support and development. Our engineers are based in Chelmsford, Essex, and are dedicated to providing exceptional IT support and services to local businesses.
Get Help
Contact Ontraq for all support and technical issues. Phone or email support for a timely and professional response. Our support team is based in Chelmsford, Essex, and is ready to help you with any IT-related issues you may have.
Overall Satisfaction
The reviews are overwhelmingly positive, with all three reviewers giving 5-star ratings to the services they received from Blimeysolutions and Ontraq.
Exceptional Service and Expertise
The reviewers praised the exceptional service they received from their accountants and IT support teams. They described the teams as knowledgeable, efficient, attentive, and prompt in their communication. The reviewers felt confident in their financial decisions and tax filings, and appreciated the expertise provided.
Effective Solutions and Support
The reviews highlighted the teams' ability to provide effective solutions to problems. One reviewer mentioned that the team "always get us back on track" and sorted out another disaster. Another reviewer praised the prompt solution provided by Ontraq for IT Support and network management.
Health and Safety Procedures
One reviewer specifically mentioned the team's careful adherence to COVID-19 restrictions and health and safety procedures, including twice-weekly COVID clinic checks.
