Passionate about property, dedicated to you.
At The Personal Agent, we pride ourselves on being a respected, trustworthy, and personal independent estate agency, dedicated to providing a more individual approach to the property needs of local homeowners, landlords, and investors. With four branches strategically located in Epsom, Banstead, and Stoneleigh, we offer a comprehensive range of services including sales, lettings, and property management.
Our History
Since 2004, our founders Rupert Briggs and Richard Digance have brought their own personal perspective to estate agency services in the Epsom, Stoneleigh, and Banstead region. Our company name encompasses the ethos we were launched to uphold - we make buying and selling, renting and letting our personal responsibility, not a job, not a career step, or an inconvenience, but the personal responsibility of our company, of the branch closest to you, the team within, and the consultant we choose as best suited to work directly with you.
Our Services
We offer exceptional local knowledge, accurate valuations, and a different approach to estate agency than you may be used to. Our services include instant sales valuations, instant lettings valuations, personal valuations, and property marketing. We also provide guidance on sales and lettings, property management, and mortgage advice. Our team of experts is dedicated to helping buyers and tenants find their dream homes, vendors and landlords to find their ideal buyers, and investors to source the finest opportunities with the best possible yields.
Our Team
Our consultants, valuers, property management specialists, and office staff are a mine of local information. Our highly trained and friendly team has built a reputation for quality of service, and we'd love the opportunity to prove this to you. We are dedicated to helping you navigate the complex world of property, whether you're looking to buy, sell, let, or rent.
Our Areas of Expertise
Our branches are located in Epsom, Stoneleigh, and Banstead, and our traditional 'region' stretches out a few miles in all directions from them. As our staff all come from or live in the region, we know these areas well, and it's no surprise that we've been helping vendors to sell, landlords to let, tenants and buyers to find their new homes, developers to showcase their workmanship, and investors to seal deal after deal for nearly two decades.
Why Choose Us?
In a word, passion. We launched The Personal Agent in 2004 to be a different kind of estate agency. We strove to care about our clients, to know our stock inside and out, and to understand the needs of our region. For nearly 20 years, we have been helping buyers and tenants find their dream homes, vendors and landlords to find their ideal buyers, and investors to source the finest opportunities with the best possible yields. We are here to help whatever your property needs.
Excellent Service and Personalized Attention
The majority of reviewers praised The Personal Agent for their exceptional service, highlighting the personalized attention and professionalism of the agents. Many reviewers appreciated the agents' knowledge of the properties and surrounding areas, their ability to communicate effectively, and their enthusiasm in guiding clients through the buying or selling process.
Positive Experiences with Specific Agents
Several reviewers complimented specific agents, including Chris Shaw, Richard, Ray, Sarah, Rosie, Sam, John, Adam, Gareth, Morgan, Morgan Borrell, Joe, and Ren, for their excellent service, communication, and expertise.
Efficient and Smooth Process
Many reviewers reported a smooth and efficient process, with agents working diligently to facilitate viewings, negotiations, and transactions. Clients appreciated the agents' prompt responses, regular updates, and proactive approach to addressing any issues that arose.
One Negative Experience
One reviewer, Osama Soliman, reported a poor experience with an agent from the Epsom branch, citing unprofessional behavior, lack of respect, and a general feeling of being rushed during a viewing.
