Guiding You Through the World of Static Caravans
A Trusted Guide for Static Caravan Ownership
NACO is a leading UK authority on static caravan ownership, providing invaluable advice, support, and insurance solutions to owners across the nation. Founded in 1996, we have been the trusted voice for holiday homeowners, offering comprehensive guidance and practical solutions to ensure a seamless and enjoyable ownership experience.
What We Do
Our services encompass a wide range of aspects related to static caravans, including:
1. Comprehensive Insurance Solutions
- Tailored insurance plans to protect your investment against unforeseen events.
- Competitive premiums and flexible cover options.
- Streamlined online quoting and seamless online renewals.
2. Expert Advice and Support
- A team of experienced professionals to answer your questions and address any concerns.
- Comprehensive guidance on various aspects of ownership, including park fees, repairs, and insurance.
- Access to exclusive member benefits and resources.
3. A Strong Network of Resources
- A directory of over 3,000 UK holiday parks for static caravans.
- A helpful park finder tool to locate suitable locations.
- Access to a wealth of informative articles, guides, and policy documents.
4. A Supportive Community
- Active online forum and dedicated customer support team.
- Regular publication of Parklife magazine, featuring inspiring stories, helpful tips, and industry insights.
Why Choose NACO?
- Experience and Expertise: Decades of experience in the static caravan industry.
- Customer Focus: Committed to providing exceptional customer service and personalized solutions.
- Trustworthiness: Authorised and regulated financial services provider.
- Value and Benefits: Comprehensive insurance plans and additional member benefits.
Ratings and Reviews
The majority of reviewers have given Naco insurance a 5-star rating, praising the company's excellent customer service, ease of application, and competitive pricing.
Ease of Use
Reviewers have reported that the online application process was easy to complete, with one reviewer noting that they had to make a telephone call to clarify a couple of questions. The customer service team, including Kim, Johanne, Jenny, and Alex, were described as knowledgeable, helpful, and personable.
Policy Features
Reviewers have specifically mentioned the coverage provided by Naco insurance, including flood cover, decking, and contents coverage. The cost of the policy was also highlighted as being competitive, with one reviewer noting that it was over 40% cheaper than their previous policy.
Customer Service
The customer service at Naco insurance has been praised by reviewers, who have described the team as friendly, professional, and helpful. Reviewers have appreciated the fact that they were able to speak to a real person, rather than just a machine.
